Integrate Genesys Cloud with an HRIS system to sync time-off requests and time-off balances from Genesys Cloud WFM
This Genesys Cloud Developer Blueprint integrates Genesys Cloud with an HRIS to retrieve employee time-off balances and provide that information in Genesys Cloud workforce management. When a time-off request is created or updated in Genesys Cloud workforce management, the integration inserts the request into the HRIS for tracking and verification against the employee's available balance.
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