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Integrate Genesys Cloud with an HRIS system to sync time-off requests and time-off balances from Genesys Cloud WFM

This Genesys Cloud Developer Blueprint integrates Genesys Cloud with an HRIS to retrieve employee time-off balances and provide that information in Genesys Cloud workforce management. When a time-off request is created or updated in Genesys Cloud workforce management, the integration inserts the request into the HRIS for tracking and verification against the employee's available balance.

HRIS integration overview

View the full Integrate Genesys Cloud with an HRIS system to sync time-off requests and time-off balances from Genesys Cloud WFM article in the Genesys Cloud Developer Center.