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As a GC Admin, I want the ability to trigger a presence update in Genesys Cloud from Microsoft Teams.

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GenesysCloudBlueprints/gc-presence-update-from-ms-teams

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Update the presence of a Genesys Cloud User from Microsoft Teams User Presence Update

This Genesys Cloud Developer Blueprint describes how to set up Genesys Cloud to update a Genesys Cloud user's presence when the corresponding Microsoft Teams user has a presence change.

MS Teams Presence Update to Genesys Cloud flow

The following illustration shows the end-to-end user experience that this solution enables.

End-to-end user experience

:::primary Note: This blueprint is still in draft mode. As such, expect update to this repo.
:::

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As a GC Admin, I want the ability to trigger a presence update in Genesys Cloud from Microsoft Teams.

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