Skip to content

Latest commit

 

History

History
13 lines (8 loc) · 711 Bytes

README.md

File metadata and controls

13 lines (8 loc) · 711 Bytes
Raw

Update the presence of a Genesys Cloud User from Microsoft Teams User Presence Update

This Genesys Cloud Developer Blueprint describes how to set up Genesys Cloud to update a Genesys Cloud user's presence when the corresponding Microsoft Teams user has a presence change.

MS Teams Presence Update to Genesys Cloud flow

The following illustration shows the end-to-end user experience that this solution enables.

End-to-end user experience

:::primary Note: This blueprint is still in draft mode. As such, expect update to this repo.
:::