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Re-write the Silence wiki page #12505

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# Stummschaltung

Eine **Stummschaltung** (auch *Silence* genannt) ist eine Strafe, bei der einem Spieler die Kommunikation innerhalb der osu!-Community verwehrt wird. Stummschaltungen können durch Mitglieder des [Globalen Moderationsteams](/wiki/People/Global_Moderation_Team) und des [Nomination Assessment Teams](/wiki/People/Nomination_Assessment_Team) festgelegt werden und werden nur gegen Spieler verhängt, die gegen die [Community-Regeln](/wiki/Rules) verstoßen haben.
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# Silence

**Silence** is a term used to describe the punishment of limiting a user's means of communication within the osu! community. Silences can be placed by members of the [Global Moderation Team](/wiki/People/Global_Moderation_Team) and [Nomination Assessment Team](/wiki/People/Nomination_Assessment_Team), and are only placed on users that have broken the [Community Rules](/wiki/Rules).
**Silence** is the term used to describe the punishment of limiting a user's means of communications within the osu! community. Members of the [Global Moderation Team](/wiki/People/Global_Moderation_Team) and [Nomination Assessment Team](/wiki/People/Nomination_Assessment_Team) typically issue these silences to maintain a clean environment, both on the website and in-game.

## Limitations

::: Infobox
![](img/silence-profile.png "Silence record in the profile page")
:::

Users who are silenced by moderators cannot do the following:
A user who has an active silence cannot do the following:

- Use [chat](/wiki/Client/Interface/Chat_console) (public and private), both in-game and on the website
- Post on any of the osu! forums
- Leave comments anywhere on the website (news, changelog, beatmaps)
- Take part in [beatmap discussions](/wiki/Beatmap_discussion)
- Edit profile details (e.g. avatar, "me!" section, etc.)
- Submit and update beatmaps
- Partake in [multiplayer](/wiki/Client/Interface/Multiplayer) games

In addition to that, all messages of a silenced user are removed from all chat channels and private conversations.[^chat-cleanup]
- Use the online [chat](/wiki/Client/Interface/Chat_console) (public and private), both in-game and on the website.
- Post on any of the osu! forums.
- Post comments anywhere on the website (beatmaps, changelog, news).
- Take part in [beatmap discussions](/wiki/Beatmap_discussion).
- Edit profile details, change the avatar, cover and userpage.
- Submit and update beatmaps.
- Partake in [multiplayer](/wiki/Client/Interface/Multiplayer) games.

::: Infobox
![](img/silence-ingame.png "Silence warning in the chat")
:::

After a user is silenced, an alert will be displayed in place of the chat input field, saying when the silence wears off. The silence record can also be observed at the bottom of the profile on the website, from which it will disappear after 28 days.
Once a silence is issued to a user, all of their messages in chat are removed and an alert will be displayed in the place of the chat input field containing the duration of the active silence.[^chat-cleanup]

## Durations

## Appealing a silence
The duration of a silence starts at 5 minutes and generally doubles for each subsequent offence, up to a maximum of 28 days, but the initial duration may vary depending on the offence committed and the user's prior history. The factors considered when determining the length of a silence include:

If you believe you were silenced unfairly, contact the [account support team](/wiki/People/Account_support_team#[email protected]) at [[email protected]](mailto:[email protected]) to contest the silence. Make sure to do it from the email linked to your osu! account; mention your osu! username, as well as the approximate date and time when the silence was handed out.
- **Atmosphere:** The current chat environment's state.
- **Frequency:** Repetitiveness regardless of previous silences given.
- **History:** Records of previous infringements.
- **Severity:** The seriousness of the offence committed.

In some cases, users may receive a final warning before an [account restriction](/wiki/Help_centre/Account_restrictions) is placed, providing an opportunity to cease the offending behaviour.

## Common reasons for silences

*Caution: Engaging in "inappropriate behaviour" in private messages is not against the rules, unless said inappropriate behaviour is being delivered to unwilling or unconsenting recipients. If reported, appropriate punishments will be placed.*
Some common reasons why users get silenced in public chat include, but are not limited to:

- **Spamming or flooding:** Self-explanatory.
- **Caps abuse:** Chatting with all uppercase letters.
- **Inappropriate behaviour/conversation:** The public chat is not a place for discussions not appropriate for all ages, or for inflammatory topics.
- **Racism:** Discrimination or hatred based on race, religion, gender, sexual orientation, etc.
- **Advertising:** Promoting products or services. This includes Discord invite links and streaming links such as Twitch and YouTube.
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- **Unwanted content:** Websites containing piracy, screamers, referrals and the like.

Silences may also be given to users for other reasons, such as (but not limited to):

- **Inappropriate beatmap submission:** Details such as metadata, tags, difficulty names, and background images.
- **Inappropriate conduct:** Places such as the forums, beatmap discussions and comments.
- **Inappropriate profile:** Content such as avatars, covers and profile details.

## Appealing

- Inappropriate behaviour in public chats or forums (e.g. `#multiplayer`, beatmap discussions, comments, etc.), including — but not limited to — spamming, nonsense chat, racism, etc.
- Uploading or posting inappropriate content via other means (e.g. profile avatars, beatmap submissions, profile details, user page bio, banner, etc.).
While silences are implemented to maintain a positive community environment, errors can occur. If you believe that the silence issued to you was an error or unjustified, kindly contact the [account support team](/wiki/People/Account_support_team#[email protected]) at [[email protected]](mailto:[email protected]) and explain the situation.

The length of a silence may vary based on the severity of the infringement. Silences can stack on top of each other, adding more time for each one. Please note that if an offence is heavy enough, or if a player is a repeat offender, it may result in an [account restriction](/wiki/Help_centre/Account_restrictions) instead of a silence.
Keep in mind that you must use the email address associated with your osu! account and mention your username to confirm it's you.

## References

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# Silencio

El **silencio** es un término usado para describir el castigo de limitar los medios de comunicación de un usuario dentro de la comunidad de osu!. Los silencios pueden ser colocados por miembros del [Global Moderation Team](/wiki/People/Global_Moderation_Team) y del [Nomination Assessment Team](/wiki/People/Nomination_Assessment_Team), y solo se colocan en usuarios que han infringido las [reglas de la comunidad](/wiki/Rules).
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# Silence

Le **silence** est un terme utilisé pour décrire la sanction consistant à limiter les moyens de communication d'un utilisateur au sein de la communauté d'osu!. Les silences peuvent être imposés par les membres de la [Global Moderation Team](/wiki/People/Global_Moderation_Team) et de la [Nomination Assessment Team](/wiki/People/Nomination_Assessment_Team), et ne sont imposés qu'aux utilisateurs qui ont enfreint les [règles de la communauté](/wiki/Rules).
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# Silence

***Silence*** merupakan bentuk hukuman di osu! yang membatasi kemampuan seorang pengguna untuk dapat berkomunikasi dengan anggota-anggota komunitas lainnya. Hukuman ini dijatuhkan oleh anggota [Global Moderation Team](/wiki/People/Global_Moderation_Team) dan [Nomination Assessment Team](/wiki/People/Nomination_Assessment_Team) kepada para pengguna yang telah terbukti melanggar [peraturan komunitas](/wiki/Rules) yang berlaku.
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# 사일런스

**사일런스**는 osu! 커뮤니티에서 유저의 의사소통 수단을 제한하는 처벌을 설명하는 데 사용하는 용어로, [글로벌 모더레이션 팀](/wiki/People/Global_Moderation_Team)과 [노미네이션 어세스먼트 팀](/wiki/People/Nomination_Assessment_Team)의 구성원이 [커뮤니티 규칙](/wiki/Rules)을 위반한 유저에게만 사일런스를 적용할 수 있습니다.
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# Сайленс
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# Susturma

**Susturma**, osu! topluluğunda bir kullanıcının başkalarıyla olan iletişiminin kısıtlanmasına denir. Susturma işlemini [Küresel Moderasyon Takımı](/wiki/People/Global_Moderation_Team) ve [Aday Gösterme Denetleme Takımı](/wiki/People/Nomination_Assessment_Team) üyeleri yapabilir, ve susturma yalnızca [Topluluk Kurallarına](/wiki/Rules) uymayan kullanıcılara verilir.
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# Сайленс

**Сайленс** (англ. *silence* — тиша, жарг. *заглушення*) - це термін, що використовують для опису покарання у вигляді обмеження засобів спілкування користувача у спільноті osu!. Сайленси можуть бути видані членами [Команди Глобальних Модераторів](/wiki/People/Global_Moderation_Team) та [Команди Оцінки Номінацій](/wiki/People/Nomination_Assessment_Team), і видаються лише користувачам, які порушили [Правила Спільноти](/wiki/Rules).
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# 禁言

**禁言** 是一个术语,即限制玩家在 osu! 社区内聊天活动的惩罚。[全局管理团队 (GMT)](/wiki/People/Global_Moderation_Team) 和 [审核评估团队 (NAT)](/wiki/People/Nomination_Assessment_Team) 可以在玩家违反[社区规则](/wiki/Rules)时,禁言他们。
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