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crcgenesys authored Nov 11, 2024
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This Genesys Cloud Developer Blueprint explains how to deploy a Microsoft Power Virtual Agent (VA) bot to answer your customer queries through Web Messaging and Messenger. The blueprint also provides the solution for using a third-party bot that Genesys Cloud does not support as a strategic vendor. The solution uses the Genesys Bot Connector that provides the API and acts as the link between Genesys Cloud and the bot.
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:::{"alert":"primary","title":"About Genesys Cloud Blueprints","autoCollapse":false}
Genesys Cloud blueprints were built to help you jump-start building an application or integrating with a third-party partner.
Blueprints are meant to outline how to build and deploy your solutions, not a production-ready turn-key solution.

For more details on Genesys Cloud blueprint support and practices
please see our Genesys Cloud blueprint [FAQ](https://developer.genesys.cloud/blueprints/faq)sheet.

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This Genesys Cloud Developer Blueprint explains how to deploy a Microsoft Power Virtual Agent (VA) bot to answer your customer queries through web messaging and Messenger. The blueprint also provides the solution for using a third-party bot that Genesys Cloud does not support as a strategic vendor. The solution uses the Genesys Bot Connector API that acts as the link between Genesys Cloud and the bot.

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