Update README.md

README.md

@@ -32,8 +32,18 @@ If you find this project helpful or interesting, please consider giving it a sta
 ## Getting Started
 To get started with the URL shortener service, follow the installation instructions provided in the Installation section above. Once the service is up and running, you can begin using the API endpoints to shorten URLs, track statistics, and manage your shortened links.
 
+### Problem
 
+The primary problem with `long URLs` is their lack of user-friendliness and practicality in various contexts. Long URLs can be cumbersome to manually input, difficult to remember, and can exceed character limitations imposed by certain platforms, such as social media posts or text messages. 
+> This can result in broken links, truncated URLs, or user frustration when attempting to share or access lengthy URLs in constrained environments. 
 
+![image](https://github.com/thisisnabi/Shortener/assets/3371886/c987259d-d62f-4eec-be90-23d00c676a9a)
+
+### Solution
+
+To address the problem of long URLs and make them more manageable for users, a URL shortener service provides an effective solution. By condensing lengthy URLs into shorter, more concise forms, users can easily share and access links across various platforms and communication channels. 
+
+![image](https://github.com/thisisnabi/Shortener/assets/3371886/35fce872-feaf-4f14-bc58-54f72433e7c0)
 
 
 ## License