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[Bug Report] [PdfCraft] Printing Bug #2873

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Description

@ticket-craft

Description

I encountered a bug in PDFCraft where the application stops printing after two different jobs and crashes instantly. Furthermore, it permanently alters the PC's printer configurations.

Operating system and version

Windows 11

Ticket details

App PdfCraft
Type Bug Report
Reported by solar71 (Discord username: m4x_br.) — Discord user ID 327834227192233984
Submitted 2026-10-16 14:35:39 UTC
Discord server ArtCraft (1359579021108842617)
Submitted from channel 1558917176453374102
Submission ID TR-0BD7RM2KMD

Submitted through Discord by solar71 and created by the Ticket Relay integration on their behalf. The reporter may not have a GitHub account, so replies here will not reach them automatically.

Activity

  1. ticket-craft commented on Oct 16, 2026

    @ticket-craft
    Author

    Thanks for the report! To look into this, we need the steps to reproduce it, the app version and a screenshot or the exact error message. Please add them in a comment here, or open a new ticket with the details.

    Thanks! This ticket describes several separate problems:

    • Crash after printing two different jobs
    • Printer configuration permanently altered

    It helps a lot if each one has its own ticket, so they can be tracked and fixed separately.

    Possibly related: #2684 and #2422.

  2. Higgs32584 commented on Oct 18, 2026

    @Higgs32584

    This report has two parts, and they probably have different causes.

    1. The crash. PdfCraft closing instantly on Windows 11 while printing matches #2684. In that issue the app dies with a native crash inside Windows' print components (Windows.Data.Pdf / Direct2D) when a page uses a Type 3 font. PDFs saved from Chrome often have one. If the crash only happens with some files, that would explain why it shows up after a couple of jobs.

    If the app gets stuck at "Spooling" instead of closing, that's #2922.

    2. "Permanently alters the printer configuration." None of the open printing issues covers this. #2422 is the opposite problem: settings from the Properties dialog are ignored. So we need more detail on this part.

    Could you add:

    1. The PdfCraft version (Help/About, or the download name, e.g. pdfcraft-0.8.0-windows-x64-portable).
    2. The printer model and driver, or a virtual printer such as Microsoft Print to PDF.
    3. Whether it crashes with every PDF or only some, and where those PDFs come from.
    4. Which printer setting changed (default printer, paper size, color/grayscale, duplex, tray...), where you see the change (Windows Settings > Printers, or another app's print dialog), and whether it stays changed after a restart.
    5. Any error dialog, or the Windows Event Viewer entry (Windows Logs > Application, "Application Error" for pdfcraft.exe) with the exception code.
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