add: software engineer, product JD

engineering/software-engineer-product.md

@@ -0,0 +1,73 @@
+---
+authors: @vipul-sharma20
+groups: product
+teams: runtime, platform
+level: L1, L2, L3
+active: true
+---
+
+# Software Engineer, Product
+
+We are looking for a Software Engineer in our Runtime Engineering team. This
+role will place you in the team which ensures the smooth running of our voice
+bot in our production systems so our callers have the smoothest experience.
+
+This means dealing heavily with optimisation, reliability, profiling and
+working with a myriad of teams within the company. You will be interfacing with
+product managers, ML engineers and delivery teams as a part of this role.
+
+With the knowledge of building scalable applications, fault tolerant systems
+and emerging technologies, you will be responsible for designing and managing
+applications, evolving and boosting productivity for the Skit Runtime
+Engineering team.
+
+You will be delivering a cutting edge product aimed at improving customer
+experience with Call Centres. You will be joining us at a time when we're on a
+shoot-the-moon style growth trajectory having grown our workforce 5x in the
+last year.
+
+### Responsibilities
+
+- Design and develop highly scalable, highly available, reliable, secure and
+  fault-tolerant systems.
+- Building and managing automated build/test/deployment environments.
+- Build and research new tools and frameworks for internal use.
+- Willingness to cross-team/role boundaries and work with other teams/other
+  roles.
+- Willingness to learn and experiment with new languages and technologies
+- Able to take responsibility for multiple services maintained by the team.
+
+### Requirements
+
+- At least 4 years of experience in software development.
+- Experience working with containers (Docker).
+- Experience working with any RDBMS (eg. Postgres, MySQL, etc.).
+- Experience in building microservices and event-driven architectures.
+- Experience with either Python or Golang.
+- Experience troubleshooting server performance - memory issues, GC tuning,
+  resource leaks etc.
+- Ability to design and implement low latency RESTful or GRPC services.
+
+### Bonus Requirements
+
+We'd love it if you ticked these boxes. But they're definitely not deal
+breakers.
+
+- Experience working with stateful sets (Mongo, Redis, ElasticSearch, RabbitMQ,
+  Kafka).
+- Experience working with AWS.
+- Experience with Kubernetes.
+- Understanding of Observability systems like (Prometheus, Loki).
+
+
+## Our Team
+
+Our team of engineers and researchers work on building our voice bot, VIVA, and
+an advanced speech conversational platform for large scale enterprises. VIVA
+goes beyond run-of-the-mill voice bots by exploiting features and behaviors
+that come from a deep understanding of shades of human-machine speech dialogs.
+
+We believe in open innovation and you can check out our work on github
+[here](https://github.com/skit-ai), and our tech website
+[here](https://tech.skit.ai/). You can also follow our [tech handle on
+twitter](https://twitter.com/SkitTech/) to know what we are up to these days.