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Add computation backfill notice to audiences/traits docs #7614

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5 changes: 5 additions & 0 deletions src/engage/audiences/index.md
Original file line number Diff line number Diff line change
Expand Up @@ -166,6 +166,11 @@ Engage displays the following compute statuses for Audiences and Traits.

#### Batch computations

> warning "Disabled batch computations don't automatically backfill data when re-enabled"
> If you disable and re-enable a batch computation, Segment does not automatically create a backfill. Any data Segment recieves during the disabled period is not sent to your Destination after you re-enable your batch computation. If you want to backfill your data, you must reach out to [Segment Support](mailto:[email protected]) to request a resync.



| Computation status | Description |
|---------------------------|---------------------------------------|
| Preparing | Engage is preparing the computation. |
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4 changes: 3 additions & 1 deletion src/unify/Traits/computed-traits.md
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Expand Up @@ -9,9 +9,11 @@ redirect_from:
> info ""
> Beginning August 18, 2023, new Unify Plus users can access Computed Traits in Unify.


Computed Traits allow you to quickly create user or account-level calculations that Segment keeps up-to-date over time. These can be computations like the `total_num_orders` a customer has completed, the `lifetime_revenue` of a customer, the `most_frequent_user` to determine which user is most active in an account, or the `unique_visitors_count` to assess how many visitors from a single domain. These computations are based on your events and event properties that you are sending through Segment on the [page](/docs/connections/spec/page/) and [track](/docs/connections/spec/track) calls.

> warning "Disabled computed traits don't automatically backfill data when re-enabled"
> If you disable and re-enable a computed trait, Segment does not automatically create a backfill. Any data Segment recieves during the disabled period is not sent to your Destination after you re-enable your computed trait. If you want to backfill your data, you must reach out to [Segment Support](mailto:[email protected]) to request a resync.

{% include content/trait-types.md %}

## Types of Computed Traits
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