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Added a "Known Limitations" section#7414

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prigiattiperrut wants to merge 1 commit intodevelopfrom
prigiattiperrut-patch-7
Closed

Added a "Known Limitations" section#7414
prigiattiperrut wants to merge 1 commit intodevelopfrom
prigiattiperrut-patch-7

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@prigiattiperrut
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Proposed changes

Added a "Known Limitations" section along with a limitation for EU workspaces

Merge timing

  • ASAP once approved

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Auto-Instrumentation removes personally identifiable information (PII) from breadcrumbs before they get sent to Segment. No user data is visible to Segment.

## Known Limitations
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Suggested change
## Known Limitations
## Known limitations

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@forstisabella @prigiattiperrut I don't like the idea of us adding more "known limitation" sections to the docs. We only have them in a handful of pages right now as is. Can we add this as an info box instead?

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@forstisabella @prigiattiperrut Following up on this: a PM reached out to me and asked us to hold off on this one until we get more clarity as to whether this is available only in the US, or just not available in the EU. I'll drop an update here once I have more info.


## Known Limitations

- Currently, we do not recommend using auto-instrumentation in [EU-based Segment workspaces](https://segment.com/docs/guides/regional-segment/){:target="_blank"}. This functionality is not supported at this time, but we may offer support in the future.
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We try not to include forward-looking statements in the docs: we'd hate to get a customer's hopes up for support for something if it's not guaranteed that it'll happen!

Suggested change
- Currently, we do not recommend using auto-instrumentation in [EU-based Segment workspaces](https://segment.com/docs/guides/regional-segment/){:target="_blank"}. This functionality is not supported at this time, but we may offer support in the future.
Segment does not recommend using auto-instrumentation in [EU workspaces](/docs/guides/regional-segment/).

@forstisabella forstisabella requested a review from pwseg January 30, 2025 17:58
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pwseg commented Oct 25, 2025

Thanks for opening this PR, @prigiattiperrut! We got this information added in #8057, so I'm going to close this one out.

@pwseg pwseg closed this Oct 25, 2025
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3 participants