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Add support documentation for GitHub Sponsors payment inquiries#1

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Copilot wants to merge 3 commits intomainfrom
copilot/confirm-payout-method-sepa
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Add support documentation for GitHub Sponsors payment inquiries#1
Copilot wants to merge 3 commits intomainfrom
copilot/confirm-payout-method-sepa

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Copilot AI commented Jan 17, 2026

Users filing issues about GitHub Sponsors payouts (payment methods, Stripe configuration, SEPA transfers) should be directed to GitHub Support, not the repository issue tracker.

Changes

  • SUPPORT.md: Comprehensive support guide with dedicated section explaining GitHub handles all payment processing and directs users to GitHub Support for payout/payment questions

  • Issue templates:

    • Bug report, feature request, and question templates
    • config.yml adds visible "GitHub Sponsors Support (Payment Issues)" link pointing to GitHub Support when creating issues
    • Question template includes explicit redirect section for sponsorship/payment inquiries
  • README.md: Added payment support redirects in Sponsorship and Support sections

Result

Payment-related issues are now intercepted at multiple points (issue creation UI, templates, documentation) and routed to GitHub Support rather than cluttering the technical issue tracker.

Original prompt

status
Hello,
my GitHub Sponsors payout is marked as paid, but I want to confirm the payout method and destination.
The payout should be processed via Stripe to my EU bank account (SEPA).
Please confirm there are no issues on your side.
Thank you.


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Copilot AI and others added 2 commits January 17, 2026 01:24
Co-authored-by: paseka10jaroslav-coder <252813980+paseka10jaroslav-coder@users.noreply.github.com>
Co-authored-by: paseka10jaroslav-coder <252813980+paseka10jaroslav-coder@users.noreply.github.com>
Copilot AI changed the title [WIP] Confirm GitHub Sponsors payout method and destination Add support documentation for GitHub Sponsors payment inquiries Jan 17, 2026
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2 participants