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[ADD] VoIP: Support Agent Workflow #12933

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justinmallette
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https://www.odoo.com/odoo/project/3835/tasks/4736479

Create a new article covering a support agent's workflow with Odoo VoIP

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robodoo commented Apr 17, 2025

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@justinmallette
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TODO:

  • Add file to voip toctree
  • Add card to voip -> Workflows section

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@C3POdoo C3POdoo requested a review from a team April 17, 2025 18:58
@justinmallette justinmallette force-pushed the 18.0-voip-support-use-case-juma branch 2 times, most recently from 28eb407 to 4851201 Compare April 29, 2025 15:42
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@jero-odoo ready for review

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Hey @justinmallette great work on this new doc! I left some comments, let me know if you have any questions. Thanks!

@jero-odoo jero-odoo self-assigned this May 9, 2025
@jero-odoo jero-odoo force-pushed the 18.0-voip-support-use-case-juma branch from ecb37ff to edabe3a Compare May 9, 2025 14:00
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@samueljlieber ready for tech review. Thanks!

@jero-odoo jero-odoo requested a review from a team May 9, 2025 14:30
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