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Original file line number Diff line number Diff line change
Expand Up @@ -4,13 +4,13 @@ created_at: '2024-03-20T01:58:22Z'
tags:
- easter
- holidays
title: Accessing NeSI Support during the Easter and ANZAC holidays
title: Accessing REANNZ HPC Support during the Easter and ANZAC holidays
search:
boost: 0.1
---

During the Easter break (18-21 April 2025) and ANZAC Day (25 April 2025),
[NeSI platform services](https://status.nesi.org.nz/) will be online and available, but
[REANNZ HPC platform services](https://status.nesi.org.nz/) will be online and available, but
urgent / critical requests received during these times will be addressed on a best effort
basis.

Expand All @@ -24,11 +24,11 @@ sources of self-service support:
- [Consult our User Documentation](https://www.docs.nesi.org.nz) pages
for instructions and guidelines for using the systems.

- [Visit NeSI’s YouTube channel](https://www.youtube.com/playlist?list=PLvbRzoDQPkuGMWazx5LPA6y8Ji6tyl0Sp "https://www.youtube.com/playlist?list=PLvbRzoDQPkuGMWazx5LPA6y8Ji6tyl0Sp") for
- [Visit REANNZ HPC’s YouTube channel](https://www.youtube.com/playlist?list=PLvbRzoDQPkuGMWazx5LPA6y8Ji6tyl0Sp "https://www.youtube.com/playlist?list=PLvbRzoDQPkuGMWazx5LPA6y8Ji6tyl0Sp") for
introductory training webinars.

- {% include "partials/support_request.html" %} (Note:
non-emergency requests will be addressed after the Easter and ANZAC breaks listed above)

On behalf of the entire NeSI team, we wish you a safe and relaxing
On behalf of the entire REANNZ HPC team, we wish you a safe and relaxing
break.
2 changes: 1 addition & 1 deletion docs/Announcements/Autodeletion_of_Scratch_Filesystem.md
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Expand Up @@ -32,7 +32,7 @@ Our Support Documentation has more details on how our auto-deletion cleaner work

- [Automatic cleaning of nobackup file system](../Storage/Automatic_cleaning_of_nobackup.md)

- [Where should I store my data on NeSI systems?](../Getting_Started/FAQs/Where_should_I_store_my_data_on_NeSI_systems.md)
- [Where should I store my data](../Getting_Started/FAQs/Where_should_I_store_my_data.md)


If you have any questions or would like to discuss your data storage needs in more detail, come to one of our [Weekly Online Office Hours](https://docs.nesi.org.nz/Getting_Started/Getting_Help/Weekly_Online_Office_Hours/) or {% include "partials/support_request.html" %}.
14 changes: 7 additions & 7 deletions docs/Announcements/Release_Notes/index.md
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Expand Up @@ -4,13 +4,13 @@ tags: []
title: Release Notes
---

NeSI publishes release notes for applications, 3rd party applications
and NeSI services. This section will function as a directory to find all
REANNZ HPC publishes release notes for applications, 3rd party applications
and REANNZ HPC services. This section will function as a directory to find all
published release note articles with the label 'releasenote'.

## NeSI applications
## REANNZ HPC applications

You can find published release notes for NeSI applications in the
You can find published release notes for REANNZ HPC applications in the
context of the structure of our documentation.
Product context > release notes section > versioned release note

Expand All @@ -20,10 +20,10 @@ be located under Storage, Long-Term Storage
## 3rd party applications

3rd party applications listed under [Supported Applications](../../Software/Available_Applications/index.md)
have child pages with details about the available versions on NeSI, and
have child pages with details about the available versions on REANNZ HPC, and
a reference to the vendor release notes or documentation.

## NeSI services
## REANNZ HPC services

Jupyter on NeSI is a recent example of a service composed of multiple
OpenOnDemand is a recent example of a service composed of multiple
components and dependencies that NeSI maintains.
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low

Ahoy! While ye were swabbing the decks and replacing 'Jupyter on NeSI', it seems a scallywag named 'NeSI' has escaped yer purge on the very next line (29). Are ye planning to let this one walk the plank, or was it a mere oversight? Best be consistent with yer rebrandin', lest ye confuse the landlubbers.

Suggested change
OpenOnDemand is a recent example of a service composed of multiple
components and dependencies that NeSI maintains.
OpenOnDemand is a recent example of a service composed of multiple
components and dependencies that REANNZ HPC maintains.

2 changes: 1 addition & 1 deletion docs/Batch_Computing/Globus_Compute.md
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Expand Up @@ -40,7 +40,7 @@ highlight the specifics of working with the Mahuika endpoints.
## Requirements

You must have a REANNZ HPC account, Globus account and have linked an identity from your Globus account to the NeSI Keycloak. This can be achieved by
navigating to the [NeSI HPC Storage](https://app.globus.org/file-manager?origin_id=763d50ee-e814-4080-878b-6a8be5cf7570) in the Globus
navigating to the [HPC Storage](https://app.globus.org/file-manager?origin_id=763d50ee-e814-4080-878b-6a8be5cf7570) in the Globus
web app and ensuring you can see your REANNZ HPC files.

## Endpoints
Expand Down
2 changes: 1 addition & 1 deletion docs/Batch_Computing/Hardware.md
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Expand Up @@ -78,7 +78,7 @@ You will always get the amount of memory you requested, even if running on a nod

## GPGPUs

NeSI has a range of Graphical Processing Units (GPUs) to accelerate compute-intensive research and support more analysis at scale.
REANNZ HPC has a range of Graphical Processing Units (GPUs) to accelerate compute-intensive research and support more analysis at scale.

Depending on the type of GPU, you can access them in different ways, such as via batch scheduler (Slurm),
or Virtual Machines (VMs).
Expand Down
2 changes: 1 addition & 1 deletion docs/Data_Transfer/Data_Transfer_Using_OnDemand.md
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Expand Up @@ -11,7 +11,7 @@ Mahuika OnDemand only a web browser to use. The instructions to use it are the s

* See [OnDemand how to guide](../Interactive_Computing/OnDemand/how_to_guide.md) for more information about how to use OnDemand.

Once you have launched NeSI OnDemand on your web browser, click on the `Files` top tab and then click on `Home Directory`.
Once you have launched REANNZ HPC OnDemand on your web browser, click on the `Files` top tab and then click on `Home Directory`.

![OnDemand_File_directory.png](../assets/images/OnDemand_File_directory.png)

Expand Down
3 changes: 1 addition & 2 deletions docs/Getting_Started/Accessing_the_HPCs/X11.md
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Expand Up @@ -13,8 +13,7 @@ tags:
set up.

X-11 is a protocol for rendering graphical user interfaces (GUIs) that
can be sent along an SSH tunnel. If you plan on using a GUI on a NeSI
cluster you will need to have an X-Server and X-Forwarding set up.
can be sent along an SSH tunnel. If you plan on using a GUI on a Mahuika you will need to have an X-Server and X-Forwarding set up.



Expand Down
4 changes: 2 additions & 2 deletions docs/Getting_Started/Cheat_Sheets/Git-provider-setup.md
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Expand Up @@ -28,7 +28,7 @@ We will use GitHub as the example but the basic setup should be similar in other
| [GitLab](https://docs.gitlab.com/user/ssh/)
| [Bitbucket](https://support.atlassian.com/bitbucket-cloud/docs/set-up-personal-ssh-keys-on-linux/)

- On the NeSI cluster, run the command
- On the Mahuika cluster, run the command

```sh
ssh-keygen -t ed25519 -C "your_github_account@example.com"
Expand Down Expand Up @@ -61,7 +61,7 @@ We will use GitHub as the example but the basic setup should be similar in other

![SSH Key button](../../assets/images/Git-Reference_Sheet_0.png)

- In the "Title" field, put "Mahuika" or "NeSI".
- In the "Title" field, put "Mahuika" or "REANNZ HPC".

- Paste your key into the "Key" field.

Expand Down
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Expand Up @@ -21,7 +21,7 @@ read-only project code respectively.

!!! warning
If this process is interrupted part-way through, for example due to
your computer going to sleep and losing its connection to your NeSI
your computer going to sleep and losing its connection to your remote
terminal session, your files can end up in a bad way. For this reason
please **run all the following commands in a `screen` or `tmux`
session.**
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Expand Up @@ -4,8 +4,8 @@ tags: []
description: Instructions for changing locale and language settings
---

When logging in to NeSI from some systems, such as Windows Subsystem for
Linux, you might get messages like the following while using NeSI (the
When logging in to Mahuika from some systems, such as Windows Subsystem for
Linux, you might get messages like the following while using Mahuika (the
following message is obtained when running `man`):

```sh
Expand Down
2 changes: 1 addition & 1 deletion docs/Getting_Started/FAQs/Ive_run_out_of_storage_space.md
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Expand Up @@ -5,7 +5,7 @@ tags:
title: I've run out of storage space
---

There are two tracked resources in the NeSI filesystem, *disk space* and
There are two tracked resources in the Mahuika filesystem, *disk space* and
*inodes (number of files)*.

Trying to write to a filesystem over its inode or disk quota will cause
Expand Down

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@@ -1,14 +1,16 @@
---
created_at: '2022-06-15T00:53:58Z'
tags: []
description: Information on where to store data in the NeSI systems
title: Where Should I Store My Data?
tags:
- storage
description: Information on where to store data in the REANNZ HPC systems
---

| Frequency of data being read | Frequency of data being written | Recommended option |
| ---------------------------- | -------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- |
| Often | Often (at least once every two months) | Store in your `/nobackup/<projectcode>` directory (but ensure key result data is copied to the persistent project directory). |
| Often | Seldom | Store in your `/project/<projectcode>` directory. |
| Seldom | Seldom | Apply for an allocation to use NeSI’s long-term storage service or store elsewhere (e.g. at your institution). |
| Often | Often (at least once every two months) | Store in your `/nesi/nobackup/<projectcode>` directory (but ensure key result data is copied to the persistent project directory). |
| Often | Seldom | Store in your `/nesi/project/<projectcode>` directory. |
| Seldom | Seldom | Apply for an allocation to use the long-term storage service or store elsewhere (e.g. at your institution). |

In general, the **project directory** should be used for reference data,
tools, and job submission and management scripts. The **nobackup
Expand Down
6 changes: 2 additions & 4 deletions docs/Getting_Started/FAQs/Why_does_my_program_crash.md
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Expand Up @@ -17,8 +17,6 @@ could crash with an [Out Of Memory exception](What_does_oom_kill_mean.md).

Another common issue is an error in the code. For example an application
could (may to unexpected input and missing error handling) call a
division by 0. Debugger can help to find the source of the issue. On the
NeSI systems are different debuggers available.
division by 0. Debugger can help to find the source of the issue. There are many are different debuggers available on Mahuika.
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low

Shiver me timbers! This sentence seems to have had a bit too much grog. 'many are different' be not the Queen's English. Perhaps ye meant to say 'many different debuggers' are available? Let's not make the lads and lasses scratch their heads.

Suggested change
division by 0. Debugger can help to find the source of the issue. There are many are different debuggers available on Mahuika.
division by 0. Debugger can help to find the source of the issue. There are many different debuggers available on Mahuika.

For serial application the [Gnu debugger gdb](https://sourceware.org/gdb/download/onlinedocs/gdb/index.html) is
available. Furthermore, the [ARM DDT debugger](https://developer.arm.com/docs/101136/latest/ddt/getting-started)
is available, which can handle, parallel, serial, applications, written in C/C++, Fortran, and Python (limited support).
available.
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Expand Up @@ -44,7 +44,7 @@ information:
describing your project's goals
- The scientific domain and field of study (i.e. subdomain) your
project belongs to
- The date on which you plan to start your computational work on NeSI
- The date on which you plan to start your computational work on REANNZ HPC
(not the start date of the research programme as a whole, or of the
research programme's current or expected funding)
- Details of how your project is funded (this will help determine
Expand Down
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Expand Up @@ -23,13 +23,13 @@ federation](https://www.reannz.co.nz/products-and-services/tuakiri/join/),
but many other institutions, including private sector organisations and
most central and local government agencies, are not.

See also [Creating a NeSI Account
See also [Creating a REANNZ HPC Account
Profile](../Creating_an_Account.md)

### Support for users outside the Tuakiri federation

In case your organisation is not part of the Tuakiri federated identity
management service, a user can still [request a NeSI Account
management service, a user can still [request a REANNZ HPC Account
profile.](https://my.nesi.org.nz/html/request_nesi_account) NeSI will
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low

Avast ye! Another 'NeSI' lurkin' in the shadows on line 33. Are we lettin' this one go free, or shall we make it walk the plank with the others? A pirate's work is never done, it seems.

Suggested change
management service, a user can still [request a REANNZ HPC Account
profile.](https://my.nesi.org.nz/html/request_nesi_account) NeSI will
management service, a user can still [request a REANNZ HPC Account
profile.](https://my.nesi.org.nz/html/request_nesi_account) REANNZ HPC will

(if approved) provision a so-called "virtual home account" on Tuakiri.

Expand Down Expand Up @@ -62,15 +62,15 @@ correctly set for a specific purpose.
To access the Tuakiri Attribute Validator, browse to this page:
[https://attributes.tuakiri.ac.nz/snapshots/latest](https://attributes.tuakiri.ac.nz/snapshots/latest)

The primary identifier NeSI consumes is the
The primary identifier REANNZ HPC consumes is the
attribute **auEduPersonSharedToken**. This is a so-called, "Tuakiri Core
Attribute," expected to exist for every account.

If your institution has issued you an empty or invalid
auEduPersonSharedToken (rare), or if there is a difference between the
value of your auEduPersonSharedToken as proffered by your institution's
identity provision service and its value as recorded in the NeSI
database (more common), you will not be able to log in to My NeSI. If
identity provision service and its value as recorded in the REANNZ HPC
database (more common), you will not be able to log in to My REANNZ HPC. If
you cannot log in, please raise a support ticket with your institutions
IT support.
For troubleshooting the support team may ask you for a PDF of your
Expand Down
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@@ -1,14 +1,9 @@
---
created_at: '2021-03-11T21:59:07Z'
tags: []
title: The NeSI Project Request Form
vote_count: 0
vote_sum: 0
zendesk_article_id: 360003648716
zendesk_section_id: 360001059296
---

See [Applying for a NeSI project](../Projects/Applying_for_a_New_Project.md) 
See [Applying for a project](../Projects/Applying_for_a_New_Project.md) 
for how to access the form.

## Preparing a request to use NeSI resources
Expand Down Expand Up @@ -45,4 +40,4 @@ save a draft.
The request can only be successfully submitted once all mandatory data
has been entered. The final section in the form 'Summary' will highlight
missing data and allow you to navigate back to the relevant section.
 

Original file line number Diff line number Diff line change
Expand Up @@ -20,7 +20,7 @@ search:
in the sidebar and links to important functions

- Improved [project application
form](../../../Getting_Started/my-nesi-org-nz/The_NeSI_Project_Request_Form.md)
form](../Project_Request_Form.md)
with automatic draft state so you can continue the application at a
later stage without the need to re-enter details

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2 changes: 1 addition & 1 deletion docs/Interactive_Computing/Slurm_Interactive_Sessions.md
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Expand Up @@ -3,7 +3,7 @@ created_at: '2020-01-05T21:43:18Z'
tags:
- interactive
- scheduling
description: How to run an interactive session on the NeSI cluster.
description: How to run an interactive session on the REANNZ HPC cluster.
---

A SLURM interactive session reserves resources on compute nodes allowing
Expand Down
2 changes: 2 additions & 0 deletions docs/redirect_map.yml
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Expand Up @@ -176,3 +176,5 @@ Getting_Started/Getting_Help/Weekly_Online_Office_Hours.md : Getting_Started/Wee
Getting_Started/Getting_Help/System_status.md : Getting_Started/System_status.md
Getting_Started/Getting_Help/Job_efficiency_review.md : Getting_Started/Job_efficiency_review.md
Getting_Started/Getting_Help/Making_a_Helpful_Support_Request.md : Getting_Started/Making_a_Helpful_Support_Request.md
Getting_Started/FAQs/Where_should_I_store_my_data_on_NeSI_systems.md : Getting_Started/FAQs/Where_should_I_store_my_data.md
Getting_Started/my-nesi-org-nz/The_NeSI_Project_Request_Form.md : Getting_Started/my-nesi-org-nz/Project_Request_Form.md
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