nesi · pletzer · Mar 26, 2026 · Mar 19, 2026 · Mar 19, 2026 · Mar 25, 2026
diff --git a/docs/Getting_Started/Allocations/What_is_an_allocation.md b/docs/Getting_Started/Allocations/What_is_an_allocation.md
@@ -38,7 +38,7 @@ Compute allocations are expressed in terms of a number of units, to be
 consumed or reserved between a set start date and time and a set end
 date and time. For allocations of computing power, we use [Fair
 Share](../../Batch_Computing/Fair_Share.md)
-to balance work between different projects. NeSI allocations and the
+to balance work between different projects. REANNZ allocations and the
 relative "prices" of resources used by those allocations should not be
 taken as any indicator of the real NZD costs of purchasing or running
 the associated infrastructure and services.
@@ -64,7 +64,7 @@ components. Once the job has finished running, this composite price is
 what affects your project's Fair Share score. However, whether your
 institution will be charged based on the composite price or based on
 your job's CPU core hour consumption alone, or on some other basis, will
-depend on your contractual arrangements with NeSI.
+depend on your contractual arrangements with REANNZ.
 
 ### Online storage allocations
 

diff --git a/docs/Getting_Started/FAQs/Common_questions_about_the_platform_refresh.md b/docs/Getting_Started/FAQs/Common_questions_about_the_platform_refresh.md
@@ -1,5 +1,5 @@
 ---
-description: Common questions researchers have about NeSI's platform refresh.
+description: Common questions researchers have about REANNZ's platform refresh.
 status:
 tags: 
   - refresh
@@ -8,7 +8,7 @@ search:
   boost: 2
 ---
 
-NeSI is evolving its technology platform to ensure Aotearoa's national eResearch infrastructure and services are more accessible, responsive, and flexible to your needs. For more details [visit the NeSI website](https://www.nesi.org.nz/platform-refresh).
+REANNZ is evolving its technology platform to ensure Aotearoa's national eResearch infrastructure and services are more accessible, responsive, and flexible to your needs. For more details [visit the REANNZ website](https://www.nesi.org.nz/platform-refresh).
-REANNZ is evolving its technology platform to ensure Aotearoa's national eResearch infrastructure and services are more accessible, responsive, and flexible to your needs. For more details [visit the REANNZ website](https://www.nesi.org.nz/platform-refresh).
+REANNZ is evolving its technology platform to ensure Aotearoa's national eResearch infrastructure and services are more accessible, responsive, and flexible to your needs. For more details [visit the REANNZ website](https://www.reannz.co.nz/platform-refresh).
-REANNZ is evolving its technology platform to ensure Aotearoa's national eResearch infrastructure and services are more accessible, responsive, and flexible to your needs. For more details [visit the REANNZ website](https://www.nesi.org.nz/platform-refresh).
+REANNZ is evolving its technology platform to ensure Aotearoa's national eResearch infrastructure and services are more accessible, responsive, and flexible to your needs. For more details [visit the REANNZ website](https://www.reannz.co.nz/platform-refresh).
 
 Along the way, we'll use this page to share answers to some of the most common questions we're hearing from you.
 
@@ -43,11 +43,11 @@ Overall, we're running the migration in stages to avoid any lengthy outages and
 
 ## Do I need to create a user account?
 
-All existing NeSI users will be migrated to the new systems. Your existing user account will work on the new systems, though you will be required to reset your password and second factor.
+All existing REANNZ users will be migrated to the new systems. Your existing user account will work on the new systems, though you will be required to reset your password and second factor.
 
 ## When can I start running jobs on the new platform?
 
-Existing NeSI users can login now. [View this guide to get started](https://docs.nesi.org.nz/General/Announcements/HPC3/). The earlier you migrate the smoother your transition will be. We love working alongside you and resolving issues together. To keep doing that well, we need to work with you _now_ so we’re not troubleshooting under pressure later. We're aiming to onboard new users, projects and allocations in early June.
+Existing REANNZ users can login now. [View this guide to get started](https://docs.nesi.org.nz/General/Announcements/HPC3/). The earlier you migrate the smoother your transition will be. We love working alongside you and resolving issues together. To keep doing that well, we need to work with you _now_ so we’re not troubleshooting under pressure later. We're aiming to onboard new users, projects and allocations in early June.
 
 ## Compared to Mahuika, what's different on the new platforms?
 
@@ -56,12 +56,12 @@ Existing NeSI users can login now. [View this guide to get started](https://docs
 ## I'm currently running on Māui. Will something change for me?
 
 For all NIWA-owned projects, Māui access remains until NIWA decommissions the platform (date TBC).
-For any NIWA-owned projects with current Mahuika allocations, NeSI will email you directly to discuss migration plans.  
+For any NIWA-owned projects with current Mahuika allocations, REANNZ will email you directly to discuss migration plans.  
 If you have any immediate questions or concerns about how migration will work for your project, please reach out to <support@nesi.org.nz>. If you are not sure if you are migrating or have questions about how the new platforms differ from Māui, [send us an email](mailto:support@nesi.org.nz) or come along to our [online Office Hours](https://docs.nesi.org.nz/Getting_Started/Getting_Help/Weekly_Online_Office_Hours/).
 
 ## Does this affect Nearline?
 
-All NeSI compute and storage services will leverage the new infrastructure.
+All REANNZ compute and storage services will leverage the new infrastructure.
 The new service is called Freezer and it will initially offer a similar long-term tape-based solution storing a single copy of data.
 We will look at the roadmap for this service once we’ve completed migration.
 We’re currently migrating your data from Nearline to Freezer so that it is ready and waiting for you on the new platform.

diff --git a/docs/Getting_Started/Job_efficiency_review.md b/docs/Getting_Started/Job_efficiency_review.md
@@ -9,13 +9,13 @@ zendesk_section_id: 360000164635
 
 ## Introduction
 
-At NeSI we want to help you run your work as efficiently as possible on
+At REANNZ we want to help you run your work as efficiently as possible on
 our platforms, so that you obtain your results in a timely manner and so
 that we can fit in as much work as possible, hopefully reducing queue
 times for all users.
 
 With this aim in mind, we may ask to perform a "job efficiency review"
-of your work on NeSI, particularly if you have been granted, or are
+of your work on our platform, particularly if you have been granted, or are
 requesting, a large compute allocation. See below for more details about
 what to expect during this process. If you are interested in us looking
 into your job efficiency for potential improvements, please {% include "partials/support_request.html" %}.
@@ -31,7 +31,7 @@ following outcomes:
     - For "quick wins" we may be able to achieve these improvements
         within the scope of the job efficiency review
     - For larger pieces of work, we would assist you in applying for a
-        [NeSI Consultancy](./Consultancy.md)
+        [REANNZ Consultancy](./Consultancy.md)
         project, where we would work with you on a longer term project
         to implement any agreed changes
 
@@ -40,7 +40,7 @@ following outcomes:
 During a job efficiency review you can expect that we will:
 
 - Spend some time (typically up to 10-20 hours) to investigate your
-    software and workflows that you are running on NeSI, to determine
+    software and workflows that you are running on our HPC platform, to determine
     whether there is an opportunity for optimisation or efficiency
     improvements
 - Communicate clearly and pass on any suggestions for improvements

diff --git a/docs/Getting_Started/System_status.md b/docs/Getting_Started/System_status.md
@@ -4,23 +4,23 @@ tags:
 - help
 ---
 
-## NeSI system status related notifications
+## REANNZ system status related notifications
 
-All new NeSI users will be automatically subscribed to receive system notifications for all components listed on [status.nesi.org.nz](https://status.nesi.org.nz) (with the option to
+All new REANNZ users will be automatically subscribed to receive system notifications for all components listed on [status.nesi.org.nz](https://status.nesi.org.nz) (with the option to
 opt-out).
 The [support.nesi.org.nz](https://support.nesi.org.nz) homepage shows current incidents and upcoming scheduled events (based on status.nesi.org.nz).
 
 ## How to manage your subscription to notifications
 
 In order to manage your subscription to notifications, either log into [my.nesi](https://my.nesi.org.nz/account/preference) or use the link included at the bottom of the notification email message "Manage your subscription" or "Unsubscribe" to manage your preferences.
 
-See also our support article [Managing NeSI notification preferences](./my-nesi-org-nz/Managing_notification_preferences.md)
+See also our support article [Managing REANNZ notification preferences](./my-nesi-org-nz/Managing_notification_preferences.md)
 
 ![mceclip0.png](../assets/images/System_status.png){ width="80%" }
 
 ## status.nesi.org.nz
 
-NeSI does publish service incidents and scheduled maintenance via [status.nesi.org.nz](https://status.nesi.org.nz).
+REANNZ does publish service incidents and scheduled maintenance via [status.nesi.org.nz](https://status.nesi.org.nz).
 Interested parties are invited to subscribe to updates (via SMS or email).
 
 ![system status](../assets/images/System_status_0.png){ width="80%" }