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Update session-replay-web.md #1675

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Dec 17, 2024
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Update session-replay-web.md #1675

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Update session-replay-web.md
julianneb-mixpanel Dec 12, 2024
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Merge branch 'main' into julianneb-mixpanel-patch-8
myronkaifung Dec 17, 2024
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Update session-replay-web.md
myronkaifung Dec 17, 2024
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6 changes: 5 additions & 1 deletion pages/docs/session-replay/session-replay-web.md
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Expand Up @@ -35,7 +35,7 @@ Session Replay can be accessed in three places:

### From User Profile page

In any user’s profile page, Click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player.
In any user’s profile page, click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player.

![replayProfileEntry](/replayProfileEntryPoint.png)

Expand Down Expand Up @@ -137,6 +137,10 @@ For extensions like uBlock, you can navigate to "My Filters" in the extension se
@@||mxpnl.com^$domain=mxpnl.com
```

### Why don't I see the ‘View Replays’ button?

You won't see the 'View Replays' button if your Organization is on an older plan. You will need to update to the [latest plan](/docs/session-replay/session-replay-web#availability) to view session replays.

### Why can't I view Replays from my Insights or Funnels chart?

Mixpanel looks for the `$mp_replay_id` property on your events in order to determine which replay it belongs to. If you have instrumented both Replays and Events using the Mixpanel JavaScript SDK, the `$mp_replay_id` will automatically be added to events sent by the SDK.
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