Update session-replay-web.md (#1675)

* Update session-replay-web.md Add FAQ about not seeing 'View Replays' button * Update session-replay-web.md --------- Co-authored-by: myronkaifung <[email protected]>
mixpanel · Dec 17, 2024 · 96787ed · 96787ed
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commit 96787ed
Showing 1 changed file with 5 additions and 1 deletion.
diff --git a/pages/docs/session-replay/session-replay-web.md b/pages/docs/session-replay/session-replay-web.md
@@ -35,7 +35,7 @@ Session Replay can be accessed in three places:
 
 ### From User Profile page
 
-In any user’s profile page, Click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player.
+In any user’s profile page, click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player.
 
 ![replayProfileEntry](/replayProfileEntryPoint.png)
 
@@ -137,6 +137,10 @@ For extensions like uBlock, you can navigate to "My Filters" in the extension se
 @@||mxpnl.com^$domain=mxpnl.com
 ```
 
+### Why don't I see the ‘View Replays’ button?
+
+You won't see the 'View Replays' button if your Organization is on an older plan. You will need to update to the [latest plan](/docs/session-replay/session-replay-web#availability) to view session replays. 
+
 ### Why can't I view Replays from my Insights or Funnels chart?
 
 Mixpanel looks for the `$mp_replay_id` property on your events in order to determine which replay it belongs to. If you have instrumented both Replays and Events using the Mixpanel JavaScript SDK, the `$mp_replay_id` will automatically be added to events sent by the SDK.