Web Chat and Web Messaging Test Repository

Welcome to the Web Chat and Web Messaging Test Repository! This repository is designed for testing and experimenting with various messaging integrations, such as Genesys Web Chat and Web Messaging. Whether you're exploring these tools for personal learning, prototyping, or integration testing, this repo provides examples and resources to get you started.

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📖 Purpose

The goal of this repository is to serve as a testing ground for Genesys messaging integrations:

• Web Chat 2.0: Enable real-time communication with customers using an interactive chat widget.
• Web Messaging: Provide asynchronous messaging experiences for customer service.

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🗂 Repository Structure

Here’s a breakdown of the files and folders in this repository:

File/Folder Name	Description
client-app/	Directory for hosting client-side code for additional messaging scenarios.
Auth-WebMess.html	Demonstrates authentication flows with Web Messaging.
Web-Mess-ChatBot.html	Example for integrating chatbots with Web Messaging.
Web-Mess-Knowledge.html	Sample implementation of Web Messaging with knowledge integration for FAQs.
Web-Mess-Toaster.html	A Web Messaging "toaster" UI example for displaying pop-up chat widgets.
Web-Mess.html	Basic Web Messaging implementation example.
index.html	Centralized test page for Web Chat integrations.
LICENSE	MIT License governing the use of this repository.
README.md	You're reading it!

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🚀 Features

• Interactive Web Chat Examples:

  • Customizable chat forms (e.g., firstname, lastname, email).
  • Real-time messaging with Genesys Cloud APIs.
  • Routing options

• Asynchronous Web Messaging:

  • Persistent chat for asynchronous customer support.
  • Integration with knowledge articles and chatbots.
  • Modern UI options (e.g., toaster-style widgets).