- Basic knowledge of on-premises virtualization technologies;
- Basic knowledge of network configuration, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies;
- Basic knowledge of Active Directory concepts, such as users and groups;
- Basic knowledge of resilience and disaster recovery, including backup and restore operations.
The workshop is aimed at teams that need to bring up to speed their Tier 1 support personnel (Helpdesk, Call center, Operations) on Microsoft Azure.
Primary focus is on Infrastructure as a Service (IaaS) model.
- Identity, Governance and Compliance
- Azure Active Directory Concepts
- Azure Active Directory Editions
- Azure AD Join
- Subscription and Account management; Azure Policy
- Azure Administration
- Resource Manager
- Azure Portal
- Cloud Shell/Command Line
- Templates
- Virtual Networking, inter-connectivity, and advanced networking components
- Virtual Network Concepts
- Network Security
- Network peering
- Gateway connectivity
- Routing
- Load Balancing and Traffic management
- Azure Storage
- Storage Accounts types
- Storage data redundancy
- Storage security
- Azure File services
- Azure Virtual Machines
- Virtual Machines planning and deployment (types, sizing, storage options, connectivity)
- VM Availability
- VM Extensions
- Azure Automation and Patch Management
- Process automation
- Configuration management
- Update management
- Hybrid capabilities
- Azure Recovery Services
- File and folder backups
- Virtual machine backups
- Azure Site Recovery overview and concepts
- Remote Desktop Services in IaaS
- RDS Overview
- Planning and design
- Build and deploy
- Run and optimize
- Azure Virtual Desktop (AVD) Overview
- AVD concepts and overview
- Deploy and manage
- Troubleshooting
- Azure Security Overview
- Azure Security concepts and responsibilities
- Role-Based Access Control (RBAC)
- Data protection (encryption)
- Advanced Azure AD Security capabilities (Multi-Factor Authentication; Self-Service Password Reset; Identity Protection; Identity Management)
- Microsoft Defender for Cloud
- Microsoft Sentinel
- Azure Monitoring, Log Analytics and Troubleshooting
- Azure Monitor overview
- Workload and network monitoring
- Log analytics overview
- Alerts and event handling
- Kusto Query language (KQL) reference
- Dashboards and Workbooks
- Integration