Skip to content
This repository was archived by the owner on Jun 5, 2026. It is now read-only.
This repository was archived by the owner on Jun 5, 2026. It is now read-only.

Unwanted Default Message in Phone Call Alerts: "You are inviting to check Grafana OnCall alert fire..." #5567

Description

@animesh-opstree

What went wrong?

What happened:
-When an alert is triggered and a phone call is made via the Grafana OnCall integration, the system plays an unwanted default message before the actual alert content.
The message is as follows:

"You are inviting to check Grafana OnCall alert fire on call integration Grafana alerting firing alert"

This message is not part of our configured integration template and is repeated in every call, making the alert unclear and noisy for the recipient.

What did you expect to happen:
-Only the configured voice message content from the integration or template should be played during phone alerts—no additional default message should be appended or prepended automatically.

How do we reproduce it?

  1. Open Grafana OnCall and do X
  2. Now click button Y
  3. Wait for the browser to crash. Error message says: "Error..."

Grafana OnCall Version

1.16.4

Product Area

Other

Grafana OnCall Platform?

Docker

User's Browser?

No response

Anything else to add?

No response

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions