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docs(screenshots): add troubleshooting when content is repeated and c…
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gulien committed Feb 21, 2025
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8 changes: 8 additions & 0 deletions docs/routes.mdx
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Expand Up @@ -1181,6 +1181,14 @@ curl \
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:::info

If your screenshots' content is repeated and clipped, consider setting the `skipNetworkIdleEvent` form field to *false*.

See issue [#1065](https://github.com/gotenberg/gotenberg/issues/1065#issuecomment-2670882337).

:::

## Convert with LibreOffice

The next route leverage the capabilities of LibreOffice to effectively transform a diverse range of Office documents
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9 changes: 4 additions & 5 deletions docs/troubleshooting.mdx
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Expand Up @@ -27,11 +27,6 @@ to the [fonts configuration section](configuration#fonts) to learn how to instal

For additional details, see issue [#521](https://github.com/gotenberg/gotenberg/issues/521).

Alternatively, requesting a PDF/A format may also drastically increase the size of the resulting PDF
(duplicated images, etc.).

Refer to issue [#1077](https://github.com/gotenberg/gotenberg/issues/1077) for additional details.

### Trouble Starting

Startup failures can happen due to several factors. Here are some known solutions:
Expand All @@ -55,6 +50,10 @@ Before Gotenberg *8.11.0*, the `skipNetworkIdleEvent` form field defaulted to *f
Now, by default, Gotenberg skips waiting for the network idle event, which speeds up the conversion process.
However, if you have upgraded to a newer version and are experiencing blank PDFs, set this field to *false*.

### Screenshots Repeated and Clipped

Set the `skipNetworkIdleEvent` form field to *false*. See issue [#1065](https://github.com/gotenberg/gotenberg/issues/1065#issuecomment-2670882337).

### Dealing with Timeouts {#timeouts-chromium}

If you are experiencing timeouts (i.e., *503 Service Unavailable*), consider the following steps to troubleshoot your issue:
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