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139 Open 811 Closed
139 Open 811 Closed
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Issues list

Pls attend the DEPRECATION warning bug Something isn't working
#2193 opened Mar 2, 2025 by fkalpana
Allow agent to create ticket to start a conversation with the customer
#2192 opened Mar 1, 2025 by shadrak98
Remove contact override
#2186 opened Feb 28, 2025 by ankush
Some more default views - like the old version
#2185 opened Feb 24, 2025 by akhilnarang
@RitvikSardana
Move agents / teams inside settings
#2176 opened Feb 19, 2025 by rmehta
Unable to add agent to HD Teaam bug Something isn't working
#2175 opened Feb 19, 2025 by jireh-sg-leo
1
Incoming emails not being pulled into helpdesk as tickets bug Something isn't working
#2174 opened Feb 19, 2025 by jireh-sg-leo
Option for bulk sending response feature
#2172 opened Feb 14, 2025 by balamurali27
Add contextual information to agent's ticket view feature
#2170 opened Feb 7, 2025 by ankush
Generating Compose File failed on EC2 instance with Production setup
#2166 opened Feb 5, 2025 by KevalNimblechapps
1
Connect new email tickets to contacts
#2165 opened Feb 3, 2025 by wmburke
1
Dynamic Dependent Options in Ticket Creation Flow
#2164 opened Feb 2, 2025 by chromonav
frappe.exceptions.DuplicateEntryError: ('HD Service Level Agreement', 'Default', IntegrityError(1062, "Duplicate entry 'Default' for key 'PRIMARY'")) bug Something isn't working
#2163 opened Jan 31, 2025 by nilpatel42
Resolution Details Not Appearing
#2161 opened Jan 30, 2025 by varshapriyas
Auto repeat ticket not occuring
#2142 opened Jan 16, 2025 by varshapriyas
Enable Forwarding of Emails with Attachments in Frappe Helpdesk Conversations enhancement New feature or request
#2141 opened Jan 14, 2025 by fmarslan
feat:Provision to inform helpdesk clients Holiday List enhancement New feature or request
#2135 opened Jan 13, 2025 by saista2
Large Image value for HD Agent breaks creation bug Something isn't working
#2134 opened Jan 13, 2025 by marination
Need to display contact number and email
#2133 opened Jan 11, 2025 by amjithlal
Enhanced Support Ticket Management for Shared Accounts
#2132 opened Jan 11, 2025 by ashishsaretia
Authentication Free Helpdesk Application
#2128 opened Jan 3, 2025 by Indrakumar14m
Unable to create mail account bug Something isn't working enhancement New feature or request
#2126 opened Jan 2, 2025 by HachimanSec
3
Customer to be able to edit ticket details from portal enhancement New feature or request
#2123 opened Jan 2, 2025 by SaranyaSwaminathan
Allow to Disable Knowledge Base
#2121 opened Jan 2, 2025 by kalungia
Customer - existing customer list from Erpnext doesn’t show up. bug Something isn't working
#2120 opened Jan 1, 2025 by jpettan
2
ProTip! What’s not been updated in a month: updated:<2025-02-02.