Description
Upon attempting to confirm payment receipt, had a long delay followed by a message to retry. Upon retry received the following error message:
Error
An error occurred at task: SellerSignAndFinalizePayoutTx
Exception message: Seller payout address entry must exist. tradeId=921995-bb81d162-0301-4778-8535-c0e1d71571a2-1104, contractAddress=bc1qwpdqaglpnw78h4hhy0g0ct0c3t59cgw7t77wqq
I will attempt to include the log file as suggested.
2026-08-09 720pm Eastern Time Error Trouble Confirming Payment on bisq.log
Version
Steps to reproduce
Expected behaviour
Actual behaviour
Screenshots
Device or machine
Additional info
Description
Upon attempting to confirm payment receipt, had a long delay followed by a message to retry. Upon retry received the following error message:
Error
An error occurred at task: SellerSignAndFinalizePayoutTx
Exception message: Seller payout address entry must exist. tradeId=921995-bb81d162-0301-4778-8535-c0e1d71571a2-1104, contractAddress=bc1qwpdqaglpnw78h4hhy0g0ct0c3t59cgw7t77wqq
I will attempt to include the log file as suggested.
2026-08-09 720pm Eastern Time Error Trouble Confirming Payment on bisq.log
Version
Steps to reproduce
Expected behaviour
Actual behaviour
Screenshots
Device or machine
Additional info