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mukunzidd edited this page Apr 23, 2024 · 1 revision

EPIC 5: Order Management and Fulfillment

  • As a buyer, I want to be able to track the status of my orders, receive updates on the shipping and delivery process, and initiate returns or exchanges if needed.
  • As a vendor, I want to be able to manage the fulfillment of orders, including printing shipping labels, providing delivery updates, and processing returns or exchanges.
  • As an admin, I want to be able to monitor the overall order and delivery process, identify any issues or delays, and manage returns and exchanges.
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