#242-CRUD Operations for tickets

[MugemaneBertin2001]

PR Description

This PR implements CRUD operations for ticket management. It includes the creation, retrieval, update, and deletion of tickets, as well as necessary GraphQL resolvers and mutations.

Description of tasks that were expected to be completed

• Implemented GraphQL resolvers for CRUD operations on tickets.
• Added createTicket, getAllTickets, updateTicket, and deleteTicket replyToTicket, closeTicket , mutations.
• Integrated ticket creation and update functionality with push notifications.
• Added access control checks based on user roles.
• Updated ticket status and validation logic.
• Ensured proper error handling and response messages.

Functionality

• Clone the repository.
• git checkout ft-tickets-crud-#242
• Install dependencies with npm install.
• Start the development server with npm run dev.
• Test the ticket CRUD operations using GraphQL Playground or Postman.

How has this been tested?

• Tested the creation, retrieval, updating, and deletion of tickets using GraphQL queries and mutations.
• Verified access control and role-based restrictions.
• Checked error handling and response messages for various scenarios.

PR Checklist:

• My code follows the style guidelines of this project.
• I have performed a self-review of my code.
• My code generates no warnings.
• I have commented my code, particularly in hard-to-understand areas.
• My test coverage meets the set test coverage threshold.
• There are no vulnerabilities.
• There are no conflicts with the base branch.

[codecov-commenter]

Codecov Report

Attention: Patch coverage is 3.84615% with 100 lines in your changes missing coverage. Please review.

Please upload report for BASE (develop@0b5475a). Learn more about missing BASE report.

Files with missing lines	Patch %	Lines
src/resolvers/ticket.resolver.ts	1.16%	85 Missing ⚠️
src/resolvers/coordinatorResolvers.ts	0.00%	13 Missing ⚠️
src/models/ticket.model.ts	60.00%	2 Missing ⚠️

Additional details and impacted files

@@            Coverage Diff             @@
##             develop     #287   +/-   ##
==========================================
  Coverage           ?   18.32%           
==========================================
  Files              ?       82           
  Lines              ?     2680           
  Branches           ?      765           
==========================================
  Hits               ?      491           
  Misses             ?     2187           
  Partials           ?        2           

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[aimedivin]

@amiparadis250 , @MugemaneBertin2001 Pls ensure that a TTL can also perform CRUD operation on ticket .