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zetok edited this page Oct 14, 2016 · 15 revisions

Frequently Asked Questions

Can a profile be automatically loaded if it's password-protected?

Short answer: no.
Longer answer:

Password protection in qTox, as opposed to variety of other software that claims to be "secure" actually does provide fairly strong guarantees that your data is secure. If you're using password, your data is encrypted before writing it to disk, and decrypted when you type in your password. Only person who knows the password can get to know what your data is.

So the guarantee is that as long as the only person knowing your password is you, your data is known only to you (but whatever text you've sent to your friends is also known to them ;P ).

Automatically loading an encrypted profile would require writing down the plaintext password somewhere on your disk, which would result in the guarantee being nullified – now the only requirement would be just having an access to the storage, which doesn't differ from having a non-encrypted profile. At which point having a password in the first place is unnecessary.

So if there's no difference between having a profile without password-protection and password-"protected" profile that has password written down somewhere, qTox does the only sane thing and simply doesn't offer a way to nullify strong guarantees about security.

If you want automatically loaded profile, it conflicts with security – you can't have both. Either explicitly remove the password (in which case you know well that there's no security to be expected), or keep the password and security it provides.

How to merge two profiles of the same ID (synchronize contacts and history)?

Contacts sync: https://github.com/qTox/qTox/issues/3408

qTox couldn't open your chat logs, they will be disabled.

Most likely you're missing SQLite/SQLCipher dependencies.

Why is qTox killing my internet connection?

tl;dr: Your network connection deserved to be killed.

Explanation: Sometimes you will have a router or some other network device which does not want to work well with qTox. In fact, it may outright refuse to work at all, “dying” at your hands.

the routers dieing is caused by too many connections some idiotic routers treat one UDP packet sent to an ip/port as one connection and keep track of it . . and the reason why hole punching doesn't work very well on newer routers

There isn't a lot that could be done about it, but there is a workaround - you can disable UDP in qTox and see whether it would help.

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