Skip to content
Merged
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
34 changes: 16 additions & 18 deletions contents/handbook/people/onboarding.md
Original file line number Diff line number Diff line change
Expand Up @@ -240,7 +240,7 @@ If you have any issues or any feedback on how to improve a specific intro just p

## Finding answers at PostHog

Need help finding something? We have a strong culture of self-sourcing answers - it helps you get unblocked faster and builds your intuition for where things live. Start with #ask-max, our AI that's read every handbook and documentation page. It'll point you to relevant docs instantly and is available 24/7.
Need help finding something? We have a strong culture of self-sourcing answers - it helps you get unblocked faster and builds your intuition for where things live. Start in #at-posthog-anything - tag `@posthog` and it'll search every handbook and documentation page for you. It'll point you to relevant docs instantly and is available 24/7.

Of course, if you're stuck or need context beyond what's documented, just ask in the relevant channel - people are always happy to help. The goal isn't to make you figure everything out alone, it's to give you the fastest path to answers.

Expand All @@ -250,15 +250,15 @@ Below are a list of Slack channels you may find helpful:

### Work-related channels

- `#ask-max` - Max has access to all of our documentation and our handbook, and is a great place to start with many questions
- <PrivateLink url="https://posthog.slack.com/archives/C02E3BKC78F">#ask-posthog-anything</PrivateLink> - ask the team when you cannot find an answer in the handbook, the docs, or `#ask-max`
- <PrivateLink url="https://posthog.slack.com/archives/C07TQR0V16U">#at-posthog-anything</PrivateLink> - tag @posthog to draft PRs, pull usage info, or surface content from the handbook
- <PrivateLink url="https://posthog.slack.com/archives/C02E3BKC78F">#ask-posthog-anything</PrivateLink> - ask the team when you cannot find an answer in the handbook, the docs, or #at-posthog-anything
- <PrivateLink url="https://posthog.slack.com/archives/C0351B1DMUY">#tell-posthog-anything</PrivateLink> - company-wide announcements about our people, products, policies, and projects
- <PrivateLink url="https://posthog.slack.com/archives/C07TQR0V16U">#at-posthog-anything</PrivateLink> - tag ```@posthog``` to draft PRs, pull usage info, or surface content from the handbook
- <PrivateLink url="https://posthog.slack.com/archives/CSPHFDZH8">#general</PrivateLink> - see new starters, work anniversaries, birthdays and all-hands recordings
- <PrivateLink url="https://posthog.slack.com/archives/C099B0YCULT">#changelog</PrivateLink> - keep up with all the cool things we're shipping across the team
- `#today-i-learned` - where we share what we learn
- `#demo-posthog-anything` - show the team something you built, or see what others are building
- `#phishing-attempts` - report suspicious emails, texts, and messages here
- <PrivateLink url="https://posthog.slack.com/archives/C0975UEGHT5">#today-i-learned</PrivateLink> - where we share what we learn
- <PrivateLink url="https://posthog.slack.com/archives/C0AP5NXF8D7">#demo-posthog-anything</PrivateLink> - show the team something you built, or see what others are building
- <PrivateLink url="https://posthog.slack.com/archives/C0A4UC0H5AB">#shitposters-unite</PrivateLink> - the place to share earnest and shitposts alike
- <PrivateLink url="https://posthog.slack.com/archives/C09KU4CVBGX">#phishing-attempts</PrivateLink> - report suspicious emails, texts, and messages here
- <PrivateLink url="https://posthog.slack.com/archives/C015CRUQR7Y">#content-and-video-ideas</PrivateLink> - for suggesting ideas for the newsletter, tutorials, and docs to be written by the content and docs team
- <PrivateLink url="https://posthog.slack.com/archives/C01RJ7T212S">#newsletters</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C03C60FT1J7">#brand-mentions</PrivateLink>
Expand All @@ -271,15 +271,14 @@ Below are a list of Slack channels you may find helpful:
If you are an engineer, join these in addition to the work-related channels above:

- <PrivateLink url="https://posthog.slack.com/archives/C0113360FFV">#dev</PrivateLink> - general engineering discussion
- `#dev-ai` - how we use AI tools and coding agents in our own work
- `#dev-stamp-exchange` - ask for a quick review when nobody on your team is free. See [how we review](/handbook/engineering/how-we-review)
- `#github-rfcs` - all of our [RFCs](/handbook/company/communication#requests-for-comment-rfcs) are posted here
- `#flakey-tests` - reports of tests that fail intermittently in CI
- `#incidents` - incident declarations and post-mortem summaries. Set this channel to notify you about every message
- <PrivateLink url="https://posthog.slack.com/archives/C0AEM55RJ77">#dev-stamp-exchange</PrivateLink> - ask for a quick review when nobody on your team is free. See [how we review](/handbook/engineering/how-we-review)
- <PrivateLink url="https://posthog.slack.com/archives/C04B5C39X36">#github-rfcs</PrivateLink> - all of our [RFCs](/handbook/company/communication#requests-for-comment-rfcs) are posted here
- <PrivateLink url="https://posthog.slack.com/archives/C09ADEV3AJD">#flakey-tests</PrivateLink> - reports of tests that fail intermittently in CI
- <PrivateLink url="https://posthog.slack.com/archives/C03V7SP3Z3K">#incidents</PrivateLink> - incident declarations and post-mortem summaries. Set this channel to notify you about every message
- <PrivateLink url="https://posthog.slack.com/archives/C0185UNBSJZ">#alerts</PrivateLink> - company-wide alerts. Teams also have their own `#alerts-[team-name]` channels
- `#support-infrastructure` - deployment problems, infrastructure questions, and requests for cloud access
- `#aws-access` - use the `/awsaccess` command here to get temporary AWS permissions. See [cloud providers](/handbook/engineering/cloud-providers)
- `#papercuts` - small product annoyances that anyone at PostHog can report. Your team's [support hero](/handbook/engineering/support-hero) picks up the ones in your area
- <PrivateLink url="https://posthog.slack.com/archives/C045QJCUGQ4">#support-infrastructure</PrivateLink> - deployment problems, infrastructure questions, and requests for cloud access
- <PrivateLink url="https://posthog.slack.com/archives/C09ULM0E6SW">#aws-access</PrivateLink> - use the `/awsaccess` command here to get temporary AWS permissions. See [cloud providers](/handbook/engineering/cloud-providers)
- <PrivateLink url="https://posthog.slack.com/archives/C0ACRAMJUAG">#papercuts</PrivateLink> - small product annoyances that anyone at PostHog can report. Your team's [support hero](/handbook/engineering/support-hero) picks up the ones in your area

Every small team also has a `#team-[team-name]` channel and a `#support-[team-name]` channel, named after the team on the [teams page](/teams). Join the channels for your own team, then add the teams you work with most.

Expand Down Expand Up @@ -314,12 +313,11 @@ We encourage you to join and create channels focused around different types of h
- <PrivateLink url="https://posthog.slack.com/archives/C03PJA57E3V">#homelab</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C076X3C284D">#kids</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C01EJ20SK42">#listening-to</PrivateLink>
- `#merch`
- <PrivateLink url="https://posthog.slack.com/archives/C04DWKH7DM3">#merch</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C02G88X9R2R">#pets</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C01LREJ3NPL">#rockets</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C08HBBYT9DW">#running</PrivateLink>
- `#shitposters-unite`
- `#skiing`
- <PrivateLink url="https://posthog.slack.com/archives/C05SHCN8NF2">#skiing</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C01L9FZBRPD">#stonks</PrivateLink>
- <PrivateLink url="https://posthog.slack.com/archives/C082AS81RD0">#wedding-planners</PrivateLink>

Expand Down
Loading