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OpenPhone Usability Audit #16165

Merged
merged 4 commits into from
Apr 7, 2025
Merged

OpenPhone Usability Audit #16165

merged 4 commits into from
Apr 7, 2025

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michelle0927
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@michelle0927 michelle0927 commented Apr 3, 2025

  • Updated props and prop descriptions
  • Added rate-limiting & error handling
  • Added list-phone-numbers action

Resolves #16075

Summary by CodeRabbit

  • New Features

    • Introduced a new "List Phone Numbers" action to display workspace phone numbers.
    • Updated instant call recording notifications with a clearer event name.
  • Bug Fixes

    • Improved error handling for HTTP requests, providing more informative error messages.
  • Refactor

    • Streamlined the "Send Text Message" action by refining error reporting and request handling.
  • Documentation

    • Enhanced descriptions for phone number resources and webhook labels for improved clarity.
  • Chores

    • Updated version numbers across multiple components to reflect recent changes.
    • Added newline characters at the end of several files for formatting consistency.

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coderabbitai bot commented Apr 3, 2025

Walkthrough

This pull request applies multiple version updates across OpenPhone modules and refines certain exported properties. A new module for listing phone numbers is introduced with an asynchronous process that retrieves and summarizes entries. The send message action removes its try-catch error handling and simplifies its name. Enhancements are made to the OpenPhone core to implement rate limiting using Bottleneck, along with improved error handling. Minor description adjustments in source files and a package.json update (version bump and new dependency) are also part of this PR.

Changes

File(s) Change Summary
components/openphone/actions/…/create-contact.mjs, components/openphone/actions/…/send-message.mjs, components/openphone/actions/…/update-contact.mjs, components/openphone/sources/…/new-call-recording-completed-instant.mjs, components/openphone/sources/…/new-incoming-call-completed-instant.mjs, components/openphone/sources/…/new-outgoing-call-completed-instant.mjs Version updated to "0.0.2". In send-message, the try-catch block was removed and the action name simplified; update-contact removed a period from the description; new-call recording source updated its name.
components/openphone/actions/…/list-phone-numbers/list-phone-numbers.mjs New module added to list phone numbers asynchronously, formatting a summary message based on the retrieved count.
components/openphone/openphone.app.mjs Introduced a Bottleneck rate limiter wrapping axios; modified _makeRequest to async and enhanced error handling; adjusted property mapping in the options method.
components/openphone/package.json Package version updated from "0.1.0" to "0.2.0" and added the "bottleneck" dependency.
components/openphone/sources/common/base.mjs Updated property descriptions: clarified resourceIds and refined the label definition for better guidance.

Sequence Diagram(s)

sequenceDiagram
    participant U as User/Trigger
    participant LP as List Phone Numbers Action
    participant OP as OpenPhone Instance
    U->>LP: Initiate action
    LP->>OP: Call listPhoneNumbers(context)
    OP-->>LP: Return phone numbers array
    LP->>U: Return summary message and data array
Loading
sequenceDiagram
    participant App as OpenPhone App
    participant BL as Bottleneck Limiter
    participant AX as Axios
    App->>BL: Call _makeRequest(...) with params
    BL->>AX: Forward HTTP request
    AX-->>BL: Return response or error
    BL-->>App: Propagate response/error with enhanced details
Loading

Assessment against linked issues

Objective Addressed Explanation
Clarify resource IDs in the call completed trigger (#16075)
Fix error thrown in Send Message action async options (#16075) Removal of error handling may cause errors to propagate.
Remove redundant "via openphone" in send message action name (#16075)

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components/bettercontact/bettercontact.app.mjs

Oops! Something went wrong! :(

ESLint: 8.57.1

Error [ERR_MODULE_NOT_FOUND]: Cannot find package 'jsonc-eslint-parser' imported from /eslint.config.mjs
at packageResolve (node:internal/modules/esm/resolve:839:9)
at moduleResolve (node:internal/modules/esm/resolve:908:18)
at defaultResolve (node:internal/modules/esm/resolve:1038:11)
at ModuleLoader.defaultResolve (node:internal/modules/esm/loader:557:12)
at ModuleLoader.resolve (node:internal/modules/esm/loader:525:25)
at ModuleLoader.getModuleJob (node:internal/modules/esm/loader:246:38)
at ModuleJob._link (node:internal/modules/esm/module_job:126:49)

components/bytebot/bytebot.app.mjs

Oops! Something went wrong! :(

ESLint: 8.57.1

Error [ERR_MODULE_NOT_FOUND]: Cannot find package 'jsonc-eslint-parser' imported from /eslint.config.mjs
at packageResolve (node:internal/modules/esm/resolve:839:9)
at moduleResolve (node:internal/modules/esm/resolve:908:18)
at defaultResolve (node:internal/modules/esm/resolve:1038:11)
at ModuleLoader.defaultResolve (node:internal/modules/esm/loader:557:12)
at ModuleLoader.resolve (node:internal/modules/esm/loader:525:25)
at ModuleLoader.getModuleJob (node:internal/modules/esm/loader:246:38)
at ModuleJob._link (node:internal/modules/esm/module_job:126:49)

components/teltel/teltel.app.mjs

Oops! Something went wrong! :(

ESLint: 8.57.1

Error [ERR_MODULE_NOT_FOUND]: Cannot find package 'jsonc-eslint-parser' imported from /eslint.config.mjs
at packageResolve (node:internal/modules/esm/resolve:839:9)
at moduleResolve (node:internal/modules/esm/resolve:908:18)
at defaultResolve (node:internal/modules/esm/resolve:1038:11)
at ModuleLoader.defaultResolve (node:internal/modules/esm/loader:557:12)
at ModuleLoader.resolve (node:internal/modules/esm/loader:525:25)
at ModuleLoader.getModuleJob (node:internal/modules/esm/loader:246:38)
at ModuleJob._link (node:internal/modules/esm/module_job:126:49)

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⛔ Files ignored due to path filters (1)
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📒 Files selected for processing (4)
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  • components/notiff/notiff.app.mjs (1 hunks)
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✅ Files skipped from review due to trivial changes (4)
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@michelle0927 michelle0927 marked this pull request as ready for review April 3, 2025 19:08
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Actionable comments posted: 0

🧹 Nitpick comments (2)
components/openphone/openphone.app.mjs (1)

79-95: Improved error handling with more informative error messages.

The enhanced error handling provides more useful and specific error messages by extracting detailed information from the API response.

Consider adding a default error message for cases where neither response.data.errors nor response.data.message are available:

  async _makeRequest({
    $ = this, path, ...opts
  }) {
    try {
      return await axiosRateLimiter($, {
        url: this._baseUrl() + path,
        headers: this._headers(),
        ...opts,
      });
    } catch ({ response }) {
      const errorMessage = response?.data?.errors
        ? `Prop: ${response.data.errors[0].path} - ${response.data.errors[0].message}`
        : response?.data?.message;

-     throw new ConfigurationError(errorMessage);
+     throw new ConfigurationError(errorMessage || `Request to ${path} failed with status ${response?.status || 'unknown'}`);
    }
  },
components/openphone/actions/list-phone-numbers/list-phone-numbers.mjs (1)

16-20: Consider adding more defensive data validation.

While the current check for data?.length works in most cases, consider adding more robust validation to handle potential API response variations.

-    if (data?.length) {
+    if (Array.isArray(data) && data.length) {
       $.export("$summary", `Successfully retrieved ${data.length} phone number${data.length === 1
         ? ""
         : "s"}`);
     }
📜 Review details

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📥 Commits

Reviewing files that changed from the base of the PR and between a5b2d91 and 03761e3.

⛔ Files ignored due to path filters (1)
  • pnpm-lock.yaml is excluded by !**/pnpm-lock.yaml
📒 Files selected for processing (10)
  • components/openphone/actions/create-contact/create-contact.mjs (1 hunks)
  • components/openphone/actions/list-phone-numbers/list-phone-numbers.mjs (1 hunks)
  • components/openphone/actions/send-message/send-message.mjs (2 hunks)
  • components/openphone/actions/update-contact/update-contact.mjs (1 hunks)
  • components/openphone/openphone.app.mjs (3 hunks)
  • components/openphone/package.json (2 hunks)
  • components/openphone/sources/common/base.mjs (1 hunks)
  • components/openphone/sources/new-call-recording-completed-instant/new-call-recording-completed-instant.mjs (1 hunks)
  • components/openphone/sources/new-incoming-call-completed-instant/new-incoming-call-completed-instant.mjs (1 hunks)
  • components/openphone/sources/new-outgoing-call-completed-instant/new-outgoing-call-completed-instant.mjs (1 hunks)
🔇 Additional comments (18)
components/openphone/actions/update-contact/update-contact.mjs (2)

8-8: Version update looks good

The version bump from "0.0.1" to "0.0.2" is appropriate for the changes made in this PR.


15-15: Improved description formatting

Removing the period from the description aligns with standardizing property descriptions across components.

components/openphone/sources/new-call-recording-completed-instant/new-call-recording-completed-instant.mjs (2)

7-7: Improved naming clarity

Adding "(Instant)" to the name clearly differentiates this component as one that handles real-time webhook notifications rather than polling.


9-9: Version bump is appropriate

The version increment from "0.0.1" to "0.0.2" is consistent with the naming change and aligns with version updates across other components.

components/openphone/actions/send-message/send-message.mjs (3)

5-5: More concise component name

Simplifying the name from "Send a Text Message via OpenPhone" to "Send a Text Message" improves user experience with a cleaner, more direct label.


7-7: Version update is appropriate

The version increment from "0.0.1" to "0.0.2" is consistent with the changes made to this component.


29-41:

✅ Verification successful

Simplified error handling approach

The removal of the try-catch block suggests a shift toward centralized error handling. This is a good practice as it avoids duplicated error handling logic across components.

Verify that error handling is properly implemented at a higher level (likely in the OpenPhone app) to ensure errors are still appropriately managed:


🏁 Script executed:

#!/bin/bash
# Check if the openphone app implements central error handling
rg -A 10 -B 5 "catch|error handling|handleError" components/openphone/openphone.app.mjs

Length of output: 614


Centralized error handling verified

The grep output confirms that centralized error handling is implemented in components/openphone/openphone.app.mjs through the use of a try-catch block that properly manages errors from the axios-based requests. This verification supports the simplified error handling approach in the send-message.mjs file.

  • File Verified: components/openphone/openphone.app.mjs
  • Key Observation: The presence of a try-catch block in the central app ensures that errors from sendTextMessage are appropriately caught and transformed into a ConfigurationError.

The removal of the try-catch block in components/openphone/actions/send-message/send-message.mjs is therefore acceptable.

components/openphone/sources/common/base.mjs (2)

15-15: Enhanced property description with actionable guidance

The updated description for resourceIds provides clearer context about what these IDs represent and helpfully points users to the new "List Phone Numbers" action to retrieve the necessary information.


21-21: Improved label description

The modified description for the label property is more explicit about its purpose, which enhances usability.

components/openphone/openphone.app.mjs (3)

1-9: Great implementation of rate limiting for API requests!

Adding Bottleneck for rate limiting is a solid improvement that helps comply with OpenPhone's API rate limits (10 requests per second). The implementation with minTime and maxConcurrent parameters ensures controlled API access.


21-28: Good defensive programming for handling potential undefined values.

The updated label formatting now properly handles cases where name or formattedNumber might be undefined, preventing potential UI issues when displaying phone number options.


34-35: Consistent formatting of property descriptions.

The removal of trailing periods and standardization of description formatting improves overall consistency in the codebase.

Also applies to: 39-40, 45-46, 51-52, 57-58, 62-63, 67-68

components/openphone/package.json (2)

3-3: Version update looks appropriate.

The version increment from 0.1.0 to 0.2.0 follows semantic versioning principles, correctly indicating the addition of new features without breaking changes.


16-17: Bottleneck dependency addition aligns with rate-limiting objectives.

The addition of the Bottleneck library supports the PR objective of implementing rate-limiting functionality for the OpenPhone API interactions.

Have you verified that the rate-limiting implementation works as expected under load conditions?

components/openphone/sources/new-outgoing-call-completed-instant/new-outgoing-call-completed-instant.mjs (1)

9-9: Version increment is appropriate.

The version update from 0.0.1 to 0.0.2 is consistent with the coordinated versioning approach across OpenPhone components in this PR.

components/openphone/actions/create-contact/create-contact.mjs (1)

8-8: Version increment is appropriate.

The version update from 0.0.1 to 0.0.2 is consistent with the coordinated versioning approach across OpenPhone components in this PR.

components/openphone/sources/new-incoming-call-completed-instant/new-incoming-call-completed-instant.mjs (1)

9-9: Version increment is appropriate.

The version update from 0.0.1 to 0.0.2 is consistent with the coordinated versioning approach across OpenPhone components in this PR.

components/openphone/actions/list-phone-numbers/list-phone-numbers.mjs (1)

1-23: Well-structured new component for listing phone numbers.

This new action provides a clean implementation for retrieving phone numbers from an OpenPhone workspace, and the description includes appropriate documentation links.

lcaresia
lcaresia previously approved these changes Apr 3, 2025
@michelle0927
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/approve

@michelle0927 michelle0927 merged commit aba3eb5 into master Apr 7, 2025
11 checks passed
@michelle0927 michelle0927 deleted the issue-16075 branch April 7, 2025 14:31
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usability audit for OpenPhone
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