ONDC:RET10 Fexstack Buyer App B2B Logs

[pankaj-fexstack]

Hello Jagannath,

Here I am submitting the latest logs for ONDC:RET10 Fexstack Buyer App B2B Logs

Note: As in preprod we don't have more sellers available, so testing is done with Rapidor only and we keep disable schema validation on seller requests in terms of processing with flow.

Once we move on prod we will enable back our schema validation for seller requests. so kindly ignore those.

kindly share your feedback on above MR asap

Regards,
Pankaj Sharma

[jagannath-ondc]

@pankaj-fexstack Reviewed the changes for fexstack, proceeded to approve.

[amitsinha07]

Hii @pankaj-fexstack

Logs are approved for IGM 2.0.0

[pankaj-fexstack]

Hello Amit, Thanks for approval for IGM-2.0.0 logs. Need your team assistance for prod approval what next to be done ? Can we have a call to understand next steps? Regards, Pankaj Sharma

…

On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> wrote: *amitsinha07* left a comment (ONDC-Official/log-report#6) <#6 (comment)> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> Logs are approved for IGM 2.0.0 — Reply to this email directly, view it on GitHub <#6 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[pankaj-fexstack]

Hi Team, Can I get calendar invite or availability for today to discuss steps which we have to follow regarding prod environment access. Regards, Pankaj Sharma

…

On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> wrote: Hello Amit, Thanks for approval for IGM-2.0.0 logs. Need your team assistance for prod approval what next to be done ? Can we have a call to understand next steps? Regards, Pankaj Sharma On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> wrote: > *amitsinha07* left a comment (ONDC-Official/log-report#6) > <#6 (comment)> > > Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> > > Logs are approved for IGM 2.0.0 > > — > Reply to this email directly, view it on GitHub > <#6 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

[pankaj-fexstack]

Hi, Thank you for reaching out to us. + @np Portal Support ***@***.***> ,Could you kindly provide your assistance with this matter at your earliest convenience? On Mon, 1 Dec 2025 at 10:47, Pankaj Sharma ***@***.***> wrote:

…

Hi Team, Can I get calendar invite or availability for today to discuss steps which we have to follow regarding prod environment access. Regards, Pankaj Sharma On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> wrote: > Hello Amit, > > Thanks for approval for IGM-2.0.0 logs. > Need your team assistance for prod approval what next to be done ? > > Can we have a call to understand next steps? > > Regards, > Pankaj Sharma > > > On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> > wrote: > >> *amitsinha07* left a comment (ONDC-Official/log-report#6) >> <#6 (comment)> >> >> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> >> >> Logs are approved for IGM 2.0.0 >> >> — >> Reply to this email directly, view it on GitHub >> <#6 (comment)>, >> or unsubscribe >> <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> >> . >> You are receiving this because you were mentioned.Message ID: >> ***@***.***> >> >

[pankaj-fexstack]

Hello Vaibhav and Team, As per our conversation in today's meeting here I am sharing snapshots of the portal with queries. We are B2B buyer NP - RET10 Integration Tasks 3.a Test your integration using Pramaan - Integration Test Bench. For domains not LIVE on Pramaan, Raise issue via "Request Help" "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] 3.b Generate keys for network observability submission in preprod "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] 3.c Submit network observability logs in preprod "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] 3.d Live walkthrough for customer grievance and payout processes "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] If any of above items are applicable then please provide details how to do so we can be processed ? and if not applicable then could you please disable these for us. Regards, Pankaj Sharma

…

On Mon, Dec 1, 2025 at 2:17 PM Tech Support ***@***.***> wrote: Hi, Thank you for reaching out to us. + @np Portal Support ***@***.***> ,Could you kindly provide your assistance with this matter at your earliest convenience? On Mon, 1 Dec 2025 at 10:47, Pankaj Sharma ***@***.***> wrote: > Hi Team, > > Can I get calendar invite or availability for today to discuss steps > which we have to follow regarding prod environment access. > > > Regards, > Pankaj Sharma > > On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> > wrote: > >> Hello Amit, >> >> Thanks for approval for IGM-2.0.0 logs. >> Need your team assistance for prod approval what next to be done ? >> >> Can we have a call to understand next steps? >> >> Regards, >> Pankaj Sharma >> >> >> On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> >> wrote: >> >>> *amitsinha07* left a comment (ONDC-Official/log-report#6) >>> <#6 (comment)> >>> >>> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> >>> >>> Logs are approved for IGM 2.0.0 >>> >>> — >>> Reply to this email directly, view it on GitHub >>> <#6 (comment)>, >>> or unsubscribe >>> <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> >>> . >>> You are receiving this because you were mentioned.Message ID: >>> ***@***.***> >>> >>

[pankaj-fexstack]

Hello ONDC-Official/log-report , You are added as a collaborator in the ticket #421. You can check the ticket from this link #421. Thanks and Regards ONDC [WK_20074_5bff2cfdbb_]

[pankaj-fexstack]

Hi Portal Team, Could you please assist with this issue, as it is currently a blocker? Kindly review and confirm the required points, and update the portal accordingly. Your support is greatly appreciated On Tue, 2 Dec 2025 at 11:17, Pankaj Sharma ***@***.***> wrote:

…

Hello Vaibhav and Team, As per our conversation in today's meeting here I am sharing snapshots of the portal with queries. We are B2B buyer NP - RET10 Integration Tasks 3.a Test your integration using Pramaan - Integration Test Bench. For domains not LIVE on Pramaan, Raise issue via "Request Help" "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] 3.b Generate keys for network observability submission in preprod "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] 3.c Submit network observability logs in preprod "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] 3.d Live walkthrough for customer grievance and payout processes "As per earlier discussion with ONDC team this is not applicable in our case" please confirm [image: image.png] If any of above items are applicable then please provide details how to do so we can be processed ? and if not applicable then could you please disable these for us. Regards, Pankaj Sharma On Mon, Dec 1, 2025 at 2:17 PM Tech Support ***@***.***> wrote: > > Hi, > Thank you for reaching out to us. > + @np Portal Support ***@***.***> ,Could you kindly provide > your assistance with this matter at your earliest convenience? > > > > > > On Mon, 1 Dec 2025 at 10:47, Pankaj Sharma ***@***.***> > wrote: > >> Hi Team, >> >> Can I get calendar invite or availability for today to discuss steps >> which we have to follow regarding prod environment access. >> >> >> Regards, >> Pankaj Sharma >> >> On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> >> wrote: >> >>> Hello Amit, >>> >>> Thanks for approval for IGM-2.0.0 logs. >>> Need your team assistance for prod approval what next to be done ? >>> >>> Can we have a call to understand next steps? >>> >>> Regards, >>> Pankaj Sharma >>> >>> >>> On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> >>> wrote: >>> >>>> *amitsinha07* left a comment (ONDC-Official/log-report#6) >>>> <#6 (comment)> >>>> >>>> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> >>>> >>>> Logs are approved for IGM 2.0.0 >>>> >>>> — >>>> Reply to this email directly, view it on GitHub >>>> <#6 (comment)>, >>>> or unsubscribe >>>> <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> >>>> . >>>> You are receiving this because you were mentioned.Message ID: >>>> ***@***.***> >>>> >>>

[pankaj-fexstack]

Hi Pankaj, Thank you for reaching out. We are currently working on this with the Portal Team. Once the update is completed, we will inform you.

[pankaj-fexstack]

+ @Pinky Rawat ***@***.***>

…

On Tue, 2 Dec 2025 at 17:44, Tech Support ***@***.***> wrote: Hi Portal Team, Could you please assist with this issue, as it is currently a blocker? Kindly review and confirm the required points, and update the portal accordingly. Your support is greatly appreciated On Tue, 2 Dec 2025 at 11:17, Pankaj Sharma ***@***.***> wrote: > Hello Vaibhav and Team, > > As per our conversation in today's meeting here I am sharing snapshots of > the portal with queries. > > We are B2B buyer NP - RET10 > > > Integration Tasks > > 3.a Test your integration using Pramaan - Integration Test Bench. For > domains not LIVE on Pramaan, Raise issue via "Request Help" > "As per earlier discussion with ONDC team this is not applicable in our > case" please confirm > > [image: image.png] > > > 3.b Generate keys for network observability submission in preprod > "As per earlier discussion with ONDC team this is not applicable in our > case" please confirm > [image: image.png] > > > 3.c Submit network observability logs in preprod > "As per earlier discussion with ONDC team this is not applicable in our > case" please confirm > [image: image.png] > > > 3.d Live walkthrough for customer grievance and payout processes > "As per earlier discussion with ONDC team this is not applicable in our > case" please confirm > [image: image.png] > > > If any of above items are applicable then please provide details how to > do so we can be processed ? and if not applicable then could you please > disable these for us. > > > Regards, > Pankaj Sharma > > > On Mon, Dec 1, 2025 at 2:17 PM Tech Support ***@***.***> wrote: > >> >> Hi, >> Thank you for reaching out to us. >> + @np Portal Support ***@***.***> ,Could you kindly >> provide your assistance with this matter at your earliest convenience? >> >> >> >> >> >> On Mon, 1 Dec 2025 at 10:47, Pankaj Sharma ***@***.***> >> wrote: >> >>> Hi Team, >>> >>> Can I get calendar invite or availability for today to discuss steps >>> which we have to follow regarding prod environment access. >>> >>> >>> Regards, >>> Pankaj Sharma >>> >>> On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> >>> wrote: >>> >>>> Hello Amit, >>>> >>>> Thanks for approval for IGM-2.0.0 logs. >>>> Need your team assistance for prod approval what next to be done ? >>>> >>>> Can we have a call to understand next steps? >>>> >>>> Regards, >>>> Pankaj Sharma >>>> >>>> >>>> On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> >>>> wrote: >>>> >>>>> *amitsinha07* left a comment (ONDC-Official/log-report#6) >>>>> <#6 (comment)> >>>>> >>>>> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> >>>>> >>>>> Logs are approved for IGM 2.0.0 >>>>> >>>>> — >>>>> Reply to this email directly, view it on GitHub >>>>> <#6 (comment)>, >>>>> or unsubscribe >>>>> <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> >>>>> . >>>>> You are receiving this because you were mentioned.Message ID: >>>>> ***@***.***> >>>>> >>>>

[pankaj-fexstack]

Hello Team, Is there any update on this? It's quite pending so long. Regards, Pankaj Sharma

…

On Wed, 3 Dec 2025, 13:20 Tech Support, ***@***.***> wrote: + @Pinky Rawat ***@***.***> On Tue, 2 Dec 2025 at 17:44, Tech Support ***@***.***> wrote: > Hi Portal Team, > Could you please assist with this issue, as it is currently a blocker? > Kindly review and confirm the required points, and update the portal > accordingly. > Your support is greatly appreciated > > > > > On Tue, 2 Dec 2025 at 11:17, Pankaj Sharma ***@***.***> > wrote: > >> Hello Vaibhav and Team, >> >> As per our conversation in today's meeting here I am sharing snapshots >> of the portal with queries. >> >> We are B2B buyer NP - RET10 >> >> >> Integration Tasks >> >> 3.a Test your integration using Pramaan - Integration Test Bench. For >> domains not LIVE on Pramaan, Raise issue via "Request Help" >> "As per earlier discussion with ONDC team this is not applicable in our >> case" please confirm >> >> [image: image.png] >> >> >> 3.b Generate keys for network observability submission in preprod >> "As per earlier discussion with ONDC team this is not applicable in our >> case" please confirm >> [image: image.png] >> >> >> 3.c Submit network observability logs in preprod >> "As per earlier discussion with ONDC team this is not applicable in our >> case" please confirm >> [image: image.png] >> >> >> 3.d Live walkthrough for customer grievance and payout processes >> "As per earlier discussion with ONDC team this is not applicable in our >> case" please confirm >> [image: image.png] >> >> >> If any of above items are applicable then please provide details how to >> do so we can be processed ? and if not applicable then could you please >> disable these for us. >> >> >> Regards, >> Pankaj Sharma >> >> >> On Mon, Dec 1, 2025 at 2:17 PM Tech Support ***@***.***> >> wrote: >> >>> >>> Hi, >>> Thank you for reaching out to us. >>> + @np Portal Support ***@***.***> ,Could you kindly >>> provide your assistance with this matter at your earliest convenience? >>> >>> >>> >>> >>> >>> On Mon, 1 Dec 2025 at 10:47, Pankaj Sharma ***@***.***> >>> wrote: >>> >>>> Hi Team, >>>> >>>> Can I get calendar invite or availability for today to discuss steps >>>> which we have to follow regarding prod environment access. >>>> >>>> >>>> Regards, >>>> Pankaj Sharma >>>> >>>> On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> >>>> wrote: >>>> >>>>> Hello Amit, >>>>> >>>>> Thanks for approval for IGM-2.0.0 logs. >>>>> Need your team assistance for prod approval what next to be done ? >>>>> >>>>> Can we have a call to understand next steps? >>>>> >>>>> Regards, >>>>> Pankaj Sharma >>>>> >>>>> >>>>> On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> >>>>> wrote: >>>>> >>>>>> *amitsinha07* left a comment (ONDC-Official/log-report#6) >>>>>> <#6 (comment)> >>>>>> >>>>>> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> >>>>>> >>>>>> Logs are approved for IGM 2.0.0 >>>>>> >>>>>> — >>>>>> Reply to this email directly, view it on GitHub >>>>>> <#6 (comment)>, >>>>>> or unsubscribe >>>>>> <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> >>>>>> . >>>>>> You are receiving this because you were mentioned.Message ID: >>>>>> ***@***.***> >>>>>> >>>>>

[pankaj-fexstack]

Hi Pankaj, Could you please join the call today at 3 PM? Let’s discuss these points on the call to get a clearer understanding. ONDC onboarding support Call Wednesday, 10 December · 3:00 – 3:30pm Google Meet joining info Video call link: https://meet.google.com/vzi-omwb-hck Or dial: ‪(US) +1 662-727-1786‬ PIN: ‪376 424 582‬# More phone numbers: https://tel.meet/vzi-omwb-hck?pin=1683701802527 Regards, Niharika Vermani Onboarding Team | ONDC On Wed, 10 Dec 2025 at 12:20, Pankaj Sharma ***@***.***> wrote:

…

Hello Team, Is there any update on this? It's quite pending so long. Regards, Pankaj Sharma On Wed, 3 Dec 2025, 13:20 Tech Support, ***@***.***> wrote: > + @Pinky Rawat ***@***.***> > > > > > > On Tue, 2 Dec 2025 at 17:44, Tech Support ***@***.***> wrote: > >> Hi Portal Team, >> Could you please assist with this issue, as it is currently a blocker? >> Kindly review and confirm the required points, and update the portal >> accordingly. >> Your support is greatly appreciated >> >> >> >> >> On Tue, 2 Dec 2025 at 11:17, Pankaj Sharma ***@***.***> >> wrote: >> >>> Hello Vaibhav and Team, >>> >>> As per our conversation in today's meeting here I am sharing snapshots >>> of the portal with queries. >>> >>> We are B2B buyer NP - RET10 >>> >>> >>> Integration Tasks >>> >>> 3.a Test your integration using Pramaan - Integration Test Bench. For >>> domains not LIVE on Pramaan, Raise issue via "Request Help" >>> "As per earlier discussion with ONDC team this is not applicable in our >>> case" please confirm >>> >>> [image: image.png] >>> >>> >>> 3.b Generate keys for network observability submission in preprod >>> "As per earlier discussion with ONDC team this is not applicable in our >>> case" please confirm >>> [image: image.png] >>> >>> >>> 3.c Submit network observability logs in preprod >>> "As per earlier discussion with ONDC team this is not applicable in our >>> case" please confirm >>> [image: image.png] >>> >>> >>> 3.d Live walkthrough for customer grievance and payout processes >>> "As per earlier discussion with ONDC team this is not applicable in our >>> case" please confirm >>> [image: image.png] >>> >>> >>> If any of above items are applicable then please provide details how to >>> do so we can be processed ? and if not applicable then could you please >>> disable these for us. >>> >>> >>> Regards, >>> Pankaj Sharma >>> >>> >>> On Mon, Dec 1, 2025 at 2:17 PM Tech Support ***@***.***> >>> wrote: >>> >>>> >>>> Hi, >>>> Thank you for reaching out to us. >>>> + @np Portal Support ***@***.***> ,Could you kindly >>>> provide your assistance with this matter at your earliest convenience? >>>> >>>> >>>> >>>> >>>> >>>> On Mon, 1 Dec 2025 at 10:47, Pankaj Sharma ***@***.***> >>>> wrote: >>>> >>>>> Hi Team, >>>>> >>>>> Can I get calendar invite or availability for today to discuss steps >>>>> which we have to follow regarding prod environment access. >>>>> >>>>> >>>>> Regards, >>>>> Pankaj Sharma >>>>> >>>>> On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> >>>>> wrote: >>>>> >>>>>> Hello Amit, >>>>>> >>>>>> Thanks for approval for IGM-2.0.0 logs. >>>>>> Need your team assistance for prod approval what next to be done ? >>>>>> >>>>>> Can we have a call to understand next steps? >>>>>> >>>>>> Regards, >>>>>> Pankaj Sharma >>>>>> >>>>>> >>>>>> On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar ***@***.***> >>>>>> wrote: >>>>>> >>>>>>> *amitsinha07* left a comment (ONDC-Official/log-report#6) >>>>>>> <#6 (comment)> >>>>>>> >>>>>>> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> >>>>>>> >>>>>>> Logs are approved for IGM 2.0.0 >>>>>>> >>>>>>> — >>>>>>> Reply to this email directly, view it on GitHub >>>>>>> <#6 (comment)>, >>>>>>> or unsubscribe >>>>>>> <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> >>>>>>> . >>>>>>> You are receiving this because you were mentioned.Message ID: >>>>>>> ***@***.***> >>>>>>> >>>>>>

[pankaj-fexstack]

Hi Pankaj, Please confirm if the resolution worked for you, so we can proceed with closing this ticket.

[pankaj-fexstack]

Hi Niharika, Did this call happened? On Wed, 10 Dec 2025 at 13:09, NP Portal Support ***@***.***> wrote:

…

Hi Pankaj, Could you please join the call today at 3 PM? Let’s discuss these points on the call to get a clearer understanding. ONDC onboarding support Call Wednesday, 10 December · 3:00 – 3:30pm Google Meet joining info Video call link: https://meet.google.com/vzi-omwb-hck Or dial: ‪(US) +1 662-727-1786‬ PIN: ‪376 424 582‬# More phone numbers: https://tel.meet/vzi-omwb-hck?pin=1683701802527 Regards, Niharika Vermani Onboarding Team | ONDC On Wed, 10 Dec 2025 at 12:20, Pankaj Sharma ***@***.***> wrote: > Hello Team, > > > Is there any update on this? It's quite pending so long. > > > Regards, > Pankaj Sharma > > On Wed, 3 Dec 2025, 13:20 Tech Support, ***@***.***> wrote: > >> + @Pinky Rawat ***@***.***> >> >> >> >> >> >> On Tue, 2 Dec 2025 at 17:44, Tech Support ***@***.***> wrote: >> >>> Hi Portal Team, >>> Could you please assist with this issue, as it is currently a blocker? >>> Kindly review and confirm the required points, and update the portal >>> accordingly. >>> Your support is greatly appreciated >>> >>> >>> >>> >>> On Tue, 2 Dec 2025 at 11:17, Pankaj Sharma ***@***.***> >>> wrote: >>> >>>> Hello Vaibhav and Team, >>>> >>>> As per our conversation in today's meeting here I am sharing snapshots >>>> of the portal with queries. >>>> >>>> We are B2B buyer NP - RET10 >>>> >>>> >>>> Integration Tasks >>>> >>>> 3.a Test your integration using Pramaan - Integration Test Bench. For >>>> domains not LIVE on Pramaan, Raise issue via "Request Help" >>>> "As per earlier discussion with ONDC team this is not applicable in >>>> our case" please confirm >>>> >>>> [image: image.png] >>>> >>>> >>>> 3.b Generate keys for network observability submission in preprod >>>> "As per earlier discussion with ONDC team this is not applicable in >>>> our case" please confirm >>>> [image: image.png] >>>> >>>> >>>> 3.c Submit network observability logs in preprod >>>> "As per earlier discussion with ONDC team this is not applicable in >>>> our case" please confirm >>>> [image: image.png] >>>> >>>> >>>> 3.d Live walkthrough for customer grievance and payout processes >>>> "As per earlier discussion with ONDC team this is not applicable in >>>> our case" please confirm >>>> [image: image.png] >>>> >>>> >>>> If any of above items are applicable then please provide details how >>>> to do so we can be processed ? and if not applicable then could you please >>>> disable these for us. >>>> >>>> >>>> Regards, >>>> Pankaj Sharma >>>> >>>> >>>> On Mon, Dec 1, 2025 at 2:17 PM Tech Support ***@***.***> >>>> wrote: >>>> >>>>> >>>>> Hi, >>>>> Thank you for reaching out to us. >>>>> + @np Portal Support ***@***.***> ,Could you kindly >>>>> provide your assistance with this matter at your earliest convenience? >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, 1 Dec 2025 at 10:47, Pankaj Sharma ***@***.***> >>>>> wrote: >>>>> >>>>>> Hi Team, >>>>>> >>>>>> Can I get calendar invite or availability for today to discuss steps >>>>>> which we have to follow regarding prod environment access. >>>>>> >>>>>> >>>>>> Regards, >>>>>> Pankaj Sharma >>>>>> >>>>>> On Sat, 29 Nov 2025, 12:39 Pankaj Sharma, ***@***.***> >>>>>> wrote: >>>>>> >>>>>>> Hello Amit, >>>>>>> >>>>>>> Thanks for approval for IGM-2.0.0 logs. >>>>>>> Need your team assistance for prod approval what next to be done ? >>>>>>> >>>>>>> Can we have a call to understand next steps? >>>>>>> >>>>>>> Regards, >>>>>>> Pankaj Sharma >>>>>>> >>>>>>> >>>>>>> On Fri, Nov 28, 2025 at 4:08 PM Amit Kumar < >>>>>>> ***@***.***> wrote: >>>>>>> >>>>>>>> *amitsinha07* left a comment (ONDC-Official/log-report#6) >>>>>>>> <#6 (comment)> >>>>>>>> >>>>>>>> Hii @pankaj-fexstack <https://github.com/pankaj-fexstack> >>>>>>>> >>>>>>>> Logs are approved for IGM 2.0.0 >>>>>>>> >>>>>>>> — >>>>>>>> Reply to this email directly, view it on GitHub >>>>>>>> <#6 (comment)>, >>>>>>>> or unsubscribe >>>>>>>> <https://github.com/notifications/unsubscribe-auth/BXEC44JMRNFK6ZIO5NDUTOL37AQ3PAVCNFSM6AAAAACKQZ6CVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKOBYG44DEOBWGM> >>>>>>>> . >>>>>>>> You are receiving this because you were mentioned.Message ID: >>>>>>>> ***@***.***> >>>>>>>> >>>>>>>

[pankaj-fexstack]

Hi Pankaj,Please let me know your availability. So that we can reschedule the call.

[pankaj-fexstack]

Hi Pankaj,Please join the same meeting link at 3PM. Meeting Link For Reference: ONDC onboarding support CallWednesday, 10 December · 3:00 – 3:30pmGoogle Meet joining infoVideo call link: https://meet.google.com/vzi-omwb-hckOr dial: ‪(US) +1 662-727-1786‬ PIN: ‪376 424 582‬#More phone numbers: https://tel.meet/vzi-omwb-hck?pin=1683701802527

[pankaj-fexstack]

Hi Pankaj, We have meetings related to the portal queries every day at 11:30 AM and 3:00 PM. If you’re not available today at 3:00 PM, you may join tomorrow at 11:30 AM instead. Thanks

[pankaj-fexstack]

Hi Pankaj, Could you please let us know if you have any further queries? If not, kindly confirm so that we can proceed with closing this ticket.

[pankaj-fexstack]

Hi Pankaj, This is a gentle reminder to please let us know once this is completed.

[pankaj-fexstack]

Hi Pankaj, As we have not received any response from your side, we are proceeding to mark this ticket as closed. Note: For any further queries or assistance, please raise a new ticket to ensure a smooth and efficient workflow.