GUI Troubleshooting

Wiki > Trouble-shooting > GUI

This page contains information on how to troubleshoot some common issues with the GUI. These are issues that occur once the GUI has started, not issues in starting the GUI. A good place to start are the log files, they are stored in ...\Instrument\Apps\Client\workspace\logs.

IOC Start/Stop list is not Populated

If the IOC Start/Stop list is blank when the instrument is running then there is a problem with the PV serving this. The PV serving it comes from the DBSRV ioc and ultimately comes from the MySQL database. Console to the BD server:

console -M localhost DBSVR

should not be producing errors (pressing return creates blank lines)

Next check that the database is up.

Other issues

Memory "leaks"

PV Manager and Observers