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Fixes #11: Added Complaint Status Tracking #25

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Fixes #11: Added Complaint Status Tracking #25

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102c0bd
Added complaint tracking system, updated the code elsewhere for stabi…
HilariousSoupXD Apr 10, 2025
a3ff17e
Merge branch 'main' into complaint-his
HilariousSoupXD Apr 11, 2025
3969413
Updated main.cpp
HilariousSoupXD Apr 11, 2025
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35 changes: 29 additions & 6 deletions ComplaintBox.cpp
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Original file line number Diff line number Diff line change
Expand Up @@ -96,12 +96,14 @@ void ComplaintBox::fileComplaint() {
cout << YELLOW << "Enter complaint message: " << RESET;
getline(cin, message);

string sql = "INSERT INTO complaints (category, subCategory, message) VALUES ('" + category + "', '" + subCategory + "', '" + message + "');";
string sql = "INSERT INTO complaints (category, subCategory, message, status) VALUES ('"
+ category + "', '" + subCategory + "', '" + message + "', 'Pending');";

if (sqlite3_exec(db, sql.c_str(), 0, 0, &errMsg) != SQLITE_OK) {
cout << RED << "Error: " << errMsg << RESET << endl;
sqlite3_free(errMsg);
} else {
cout << BOLDGREEN << "Complaint filed successfully!\n" << RESET;
cout << BOLDGREEN << "Complaint filed successfully with status 'Pending'!\n" << RESET;
}
}

Expand All @@ -112,8 +114,8 @@ void ComplaintBox::exportComplaintsToCSV() {
return;
}

file << "complaint_id,category,subCategory,message\n";
string sql = "SELECT complaint_id, category, subCategory, message FROM complaints;";
file << "complaint_id,category,subCategory,message,status\n";
string sql = "SELECT complaint_id, category, subCategory, message, status FROM complaints;";
auto callback = [](void *data, int argc, char **argv, char **colName) -> int {
ofstream *f = static_cast<ofstream *>(data);
for (int i = 0; i < argc; i++) {
Expand All @@ -138,10 +140,11 @@ void ComplaintBox::searchComplaints() {
cin.ignore();
getline(cin, keyword);

string sql = "SELECT complaint_id, category, subCategory, message FROM complaints "
string sql = "SELECT complaint_id, category, subCategory, message, status FROM complaints "
"WHERE category LIKE '%" + keyword + "%' OR "
"subCategory LIKE '%" + keyword + "%' OR "
"message LIKE '%" + keyword + "%';";
"message LIKE '%" + keyword + "%' OR "
"status LIKE '%" + keyword + "%';";

cout << CYAN << "\nSearch Results:\n" << RESET;
auto callback = [](void *data, int argc, char **argv, char **colName) -> int {
Expand All @@ -157,3 +160,23 @@ void ComplaintBox::searchComplaints() {
sqlite3_free(errMsg);
}
}


void ComplaintBox::updateComplaintStatus(int complaint_id, const std::string& new_status) {
sqlite3_stmt* stmt;
std::string sql = "UPDATE complaints SET status = ? WHERE complaint_id = ?";

if (sqlite3_prepare_v2(db, sql.c_str(), -1, &stmt, nullptr) == SQLITE_OK) {
sqlite3_bind_text(stmt, 1, new_status.c_str(), -1, SQLITE_STATIC);
sqlite3_bind_int(stmt, 2, complaint_id);

if (sqlite3_step(stmt) == SQLITE_DONE) {
cout << GREEN << "Status updated successfully.\n" << RESET;
} else {
cerr << RED << "Failed to update status.\n" << RESET;
}
} else {
cerr << RED << "SQL Prepare Failed: " << sqlite3_errmsg(db) << "\n" << RESET;
}
sqlite3_finalize(stmt);
}
1 change: 1 addition & 0 deletions ComplaintBox.h
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Original file line number Diff line number Diff line change
Expand Up @@ -26,6 +26,7 @@ class ComplaintBox {
void fileComplaint();
void exportComplaintsToCSV();
void searchComplaints();
void updateComplaintStatus(int complaint_id, const std::string& new_status);

private:
sqlite3 *db;
Expand Down
9 changes: 5 additions & 4 deletions complaints_export.csv
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Original file line number Diff line number Diff line change
@@ -1,4 +1,5 @@
complaint_id,category,subCategory,message
1,Infrastructural,Hostel,Washrooms are not being regularly cleaned.
2,Management,College Events,Admin paisa kha gaya bc
3,Infrastructure,Hostel,MMC change karo mc
complaint_id,category,subCategory,message,status
1,Infrastructural,Hostel,Washrooms are not being regularly cleaned.,Pending
2,Management,College Events,Admin paisa kha gaya bc,Resolved
3,Infrastructure,Hostel,MMC change karo mc,Pending
4,College,Clasroom,ACs need to be installed,Pending
111 changes: 46 additions & 65 deletions main.cpp
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Original file line number Diff line number Diff line change
Expand Up @@ -4,84 +4,65 @@ using namespace std;

int main() {
ComplaintBox cb;
string choice;
int choiceNum = 0;
int choice;

do {
cout << BOLDVIOLET << "\n==== Complaint Box Menu ====\n" << RESET;
cout << CYAN << "1. Register User\n"
cout << CYAN
<< "1. Register User\n"
<< "2. Register Admin\n"
<< "3. User Login\n"
<< "4. Admin Login\n"
<< "5. File Complaint\n"
<< "6. Export Complaints to CSV\n"
<< "7. Search Complaints\n"
<< "8. Exit\n" << RESET;

<< "8. Update Complaint Status (Admin Only)\n"
<< "9. Exit\n"
<< RESET;

cout << WHITE << "Choice: " << RESET;
cin >> choice;

// <<<<<<< Fix/crash-main-menu
try {
choiceNum = stoi(choice);
switch (choiceNum)
{
case 1:
cb.registerUser();
break;
case 2:
cb.registerUser(true);
break;
case 3:
cb.loginUser();
break;
case 4:
cb.loginUser(true);
break;
case 5:
cb.fileComplaint();
break;
case 6:
cout << "Exiting..." << endl;
break;
default:
cout << "Invalid choice!\n";
switch (choice) {
case 1:
cb.registerUser();
break;
case 2:
cb.registerUser(true);
break;
case 3:
cb.loginUser();
break;
case 4:
cb.loginUser(true);
break;
case 5:
cb.fileComplaint();
break;
case 6:
cb.exportComplaintsToCSV();
break;
case 7:
cb.searchComplaints();
break;
case 8: {
int id;
string status;
cout << YELLOW << "Enter Complaint ID to update: " << RESET;
cin >> id;
cout << YELLOW << "Enter new status (Pending/In Progress/Resolved): " << RESET;
cin.ignore();
getline(cin, status);
cb.updateComplaintStatus(id, status);
break;
}
case 9:
cout << BOLDGREEN << "Exiting..." << RESET << endl;
break;
default:
cout << BOLDRED << "Invalid choice!\n" << RESET;
}
} catch (exception& e) { // stoi throw an exception when input is non-numeric string
cout << "Invalid input! Please enter a number."<<endl;
}
}while (choiceNum != 6);
// =======
// switch (choice) {
// case 1:
// cb.registerUser();
// break;
// case 2:
// cb.registerUser(true);
// break;
// case 3:
// cb.loginUser();
// break;
// case 4:
// cb.loginUser(true);
// break;
// case 5:
// cb.fileComplaint();
// break;
// case 6:
// cb.exportComplaintsToCSV();
// break;
// case 7:
// cb.searchComplaints();
// break;
// case 8:
// cout << BOLDGREEN << "Exiting..." << RESET << endl;
// break;
// default:
// cout << BOLDRED << "Invalid choice!\n" << RESET;
// }
// } while (choice != 8);
// >>>>>>> main
} while (choice != 9);

return 0;
}