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V1.2.0-4.3 after about a month of runtime screen stops responding #157
As requested in #155 I open a new bug as this behaviour still exists in 1.20-4.3. Just recognized it after a runtime of 28days and 8 hours.
Describe the bug
On 1.1.5 an 1.2.0-4.3 after about a month of runtime screen stops responding.
Web dashboard works.
Power-cycling the device fixes the issue.
If the screen is still frozen, or the next time it happens, please keep Aura powered on and do not restart it yet. Open http:///diag, click Download report, and attach the downloaded JSON file here. If possible, download a second report 30–60 seconds later.
Please also let me know whether the clock and readings on the physical screen continue updating and only touch stops responding, or whether the entire screen is frozen.
Capturing the diagnostics while the issue is happening will help us narrow down the cause.
Activity
21cncstudio commentedon Oct 5, 2026
If the screen is still frozen, or the next time it happens, please keep Aura powered on and do not restart it yet. Open http:///diag, click Download report, and attach the downloaded JSON file here. If possible, download a second report 30–60 seconds later.
Please also let me know whether the clock and readings on the physical screen continue updating and only touch stops responding, or whether the entire screen is frozen.
Capturing the diagnostics while the issue is happening will help us narrow down the cause.
asdt1803 commentedon Oct 6, 2026
Have not restarted. The readings on the screen get updated normally. Only touch isn't working anymore.
Aura_diag_aura-ba2010_20261006T050911581Z.json
Aura_diag_aura-ba2010_20261006T050804937Z.json
Thanks for looking into this.
21cncstudio commentedon Oct 7, 2026
Thanks for the logs! They helped me identify and fix the issue. I’ll publish 1.2.1 beta today with the fix.
21cncstudio commentedon Oct 7, 2026
new beta ready Install here — select Beta