osmt-public-website/support.html at development · wgu-opensource/osmt-public-website · GitHub

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---
layout: support
title: Support
miniBanner: true
---


<h1>Support</h1>
<p class="osmtContent"><em>OSMT support is provided by the OSMT open-source community, the <a href="https://github.com/wgu-opensource/osmt/discussions" target="_blank" >Discussion Forum</a>  and <a href="https://github.com/wgu-opensource/osmt" target="_blank">GitHub</a> documentation.</em></p>
<ol>
    <li class="osmt-bullets">How-To</li>
    <p class="osmtContent">For first time users and common scenarios, please refer to the <a href="docs.html">How-To </a>page.</p>
    <li class="osmt-bullets">The README</li>
    <p class="osmtContent">The <a href="https://github.com/wgu-opensource/osmt#readme" target="_blank">README</a> file provides technical instructions about building, installing, and running OSMT.</p>
    <li class="osmt-bullets">The Discussion Board</li>
    <p class="osmtContent">Still can't find what you're looking for? Head on over to the <a href=" https://github.com/wgu-opensource/osmt/discussions" target="_blank"> Discussion Board </a>and ask your question there.</p>
</ol>
</div>
<div class="colorBand"><div class="wrapper">
    <h1>Found a Bug? Want to Request a Feature?</h1>

    <ul>
        <li>Steps to submit an issue with OSMT:</li>
        <ul>
            <li><a href="https://github.com/wgu-opensource/osmt/issues" target="_blank" >Go to the Issues page in the OSMT GitHub repo.</a>
                Github will prompt you to login or create an account if you do not have one.</li>
            <li>Click on them New Issue button.</li>
            <li>Fill out the title and body. Please put in as much information as possible. i.e. code snippet, screen shots etc.
                Note that you can paste or drag-and-drop an image or screenshots/attachments right into the body. Provide steps to
                reproduce the issue and what the expected result should be. Once finished, click "Submit new issue". Example:
            </li>

            <img style="margin-bottom: 10px;" src="assets/images/bug_submission.png" alt="Screenshot of bug submission">

            <li>Issues are reviewed by maintainers on a regular basis</li>

        </ul>

        <li><a href="https://github.com/wgu-opensource/osmt/blob/develop/LICENSE" target="_blank">OSMT is open source</a>, so you can always attempt a fix yourself and submit a pull request.
            For more information about contributing to OSMT, <a href="https://github.com/wgu-opensource/osmt/blob/master/CONTRIBUTING.md" target="_blank">see our CONTRIBUTING guidelines</a>.</li>
    </ul>
    <p class="osmtContent"></p>
</div>
</div>
<div class="wrapper">
    <p class="osmtContent"></p>
    <h1> Continuous engagement </h1>
    <p><em>We're here to serve by guiding project vision, ensuring community health and engagement, overseeing the release process, and uplifting the community.</em> </p>
    <p> <strong>You can also direct general questions to <a href="mailto:opensource@wgu.edu">opensource@wgu.edu</a>. We'd love to hear from you!</strong> </p>

</div>