License problem

[neginjrh]

Hello @wasserth
I applied for the license for segmenting tissues in MR images for research purposes. However the license that was emailed to me, is not working. In the first time I attempted to use it, the error "invalid license number" and "max retries exceeded" occurred. How can our team proceed to get a valid license for our research work?
Thank you

[wasserth]

Does the error still occur? It seems like some temporary network congestion.

[neginjrh]

Yes, It does. It still gives the error:
Max retries exceeded and Invalid License number