3.1.1 Clear Purpose (User Story)

[garethslinn]

Change Proposal:

Location:
3.1.1 Clear Purpose (User Story)

Description:
Some additions to consider which align with addressing challenges faced by users who may experience distractions, memory lapses, or difficulties in maintaining attention.

Current Wording:
This user story also includes the following user needs:

• I need to know what the web site offers, or if I should move on.
• I need to know what features and content are on this page or if I should move on.
• I need to recognize where I am in the architecture of the web site, application, or multi-step process, even after I get distracted.
• I need to know the relationship between this page and the site/task, even after I get distracted.
• I need to know the context and purpose of the page.
• In videos and multimedia: I need to know what is in the video, I can jump to the content I need, and I can restore context if I get distracted.

Proposed Additions:

• I need clear, consistent, and visible navigation aids, such as breadcrumbs or step indicators, to help me orient myself quickly and regain context.
• I need a clear and concise summary at the top of the page to quickly understand its purpose and main content.
• I need prominent headings and labels that allow me to scan and locate key sections easily, even if I lose focus.
• I need an undo or backtracking option in multi-step processes to restore context if I make a mistake or lose my place.
• I need clear and consistent symbols, icons, or visuals to support text and enhance comprehension for users with communication disabilities.
• I need an accessible way to save my progress or bookmark my place so I can return to it later without starting over.