Common issues and fixes

[KforG]

Checks failed: No compatible GPUs detected
Checks failed: remove C:\users... Access is denied
Failure to configure

Please check if your GPU is supported by visiting the supported hardware section.

This error may occur if your antivirus software detects the miner as a false positive and blocks it from starting. To resolve this issue, you might need to add an exception for the OCM's data directory in your antivirus settings.
Windows: %appdata%\vertcoin-ocm Linux: .vertcoin-ocm

Updating GPU drivers might resolve this issue.

Checks failed: One or more of your miner binaries are showing rapid failures

This error usually occurs because of one of the following:

1. GPU is incompatible. See supported hardware.
2. GPU overclocks are unstable causing the miner to fail.
3. A driver update can sometimes fix this.
4. In rare cases antivirus are also interfering here, and excluding OCM's data directory may fix this.
   Windows: %appdata%\vertcoin-ocm Linux: .vertcoin-ocm

Hashrate is 0 kH/s

This error can occur for a few reasons:

1. The pool currently in use is temporarily or permanently unavailable. Please switch to a different pool to see if the issue persists.
2. Antivirus/firewall is blocking the connection to the pool. You'll need to find out how to allow it through, make sure to also have an exception made in your antivirus for OCM's data directory. Windows: %appdata%\vertcoin-ocm Linux: .vertcoin-ocm
3. If you're using an ASUS router it's likely blocking the connection with its "AIProtection" feature that blocks 2-way IPS. Disabling this likely will allow the connection to go through.
4. Your DNS is acting weird, changing it to an alternative one may help.
5. The GPU is being limited by the miner when temperatures exceed 79 degrees Celsius.

Low GPU usage

The miner is using all of your GPU resources.
If you're using a Nvidia GPU look at CUDA usage.
If you're using an AMD GPU look at Compute 0 or Compute 1 usage.

Lost OCM password

If you've forgotten your wallet's password, unfortunately, there's no reliable method to recover the wallet.
Your only options are to recall the password or attempt to guess it through brute-force methods, though success is not guaranteed.