Problem
When a WeChat message quotes/references an image, the quoted image is not downloaded or forwarded to the agent. Only text quotes seem to work.
Expected
Quoted images in WeChat messages should be accessible to the agent, either as an attachment or a downloadable reference.
Context
Problem
When a WeChat message quotes/references an image, the quoted image is not downloaded or forwarded to the agent. Only text quotes seem to work.
Expected
Quoted images in WeChat messages should be accessible to the agent, either as an attachment or a downloadable reference.
Context