diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md index 3f104f92f6..73ce4001c9 100644 --- a/src/engage/audiences/index.md +++ b/src/engage/audiences/index.md @@ -166,6 +166,11 @@ Engage displays the following compute statuses for Audiences and Traits. #### Batch computations +> warning "Disabled batch computations don't automatically backfill data when re-enabled" +> If you disable and re-enable a batch computation, Segment does not automatically create a backfill. Any data Segment recieves during the disabled period is not sent to your Destination after you re-enable your batch computation. If you want to backfill your data, you must reach out to [Segment Support](mailto:friends@segment.com) to request a resync. + + + | Computation status | Description | |---------------------------|---------------------------------------| | Preparing | Engage is preparing the computation. | diff --git a/src/unify/Traits/computed-traits.md b/src/unify/Traits/computed-traits.md index e5b97ca007..c25d16eeca 100644 --- a/src/unify/Traits/computed-traits.md +++ b/src/unify/Traits/computed-traits.md @@ -9,9 +9,11 @@ redirect_from: > info "" > Beginning August 18, 2023, new Unify Plus users can access Computed Traits in Unify. - Computed Traits allow you to quickly create user or account-level calculations that Segment keeps up-to-date over time. These can be computations like the `total_num_orders` a customer has completed, the `lifetime_revenue` of a customer, the `most_frequent_user` to determine which user is most active in an account, or the `unique_visitors_count` to assess how many visitors from a single domain. These computations are based on your events and event properties that you are sending through Segment on the [page](/docs/connections/spec/page/) and [track](/docs/connections/spec/track) calls. +> warning "Disabled computed traits don't automatically backfill data when re-enabled" +> If you disable and re-enable a computed trait, Segment does not automatically create a backfill. Any data Segment recieves during the disabled period is not sent to your Destination after you re-enable your computed trait. If you want to backfill your data, you must reach out to [Segment Support](mailto:friends@segment.com) to request a resync. + {% include content/trait-types.md %} ## Types of Computed Traits