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Merge pull request #8113 from kc-ong-taguchi/taguchi/destination
[Taguchi][Destination-Docs]
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---
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title: Taguchi (Actions) Destination
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id: 68b6ddcd033b3f6d006d8e1f
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beta: true
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---
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{% include content/plan-grid.md name="actions" %}
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[Taguchi](https://taguchi.com.au){:target="_blank”} is a distributed customer engagement platform designed to help you communicate with customers. Taguchi provides tools for digital marketing, customer engagement, loyalty, marketing automation, targeting campaigns, and localized digital marketing.
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This destination is maintained by Taguchi. For any issues with the destination, [contact the Taguchi support team](mailto:[email protected]){:target="_blank”}.
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## Getting started
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1. In your Segment workspace, go to the [Destination catalog page](https://app.segment.com/goto-my-workspace/destinations/catalog) and search for "Taguchi".
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2. Select the Taguchi (Actions) destination and click **Add Destination**.
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3. Select an existing source to connect to Taguchi (Actions).
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4. Go to the [Taguchi credential dashboard](https://login.taguchi.com.au/<organization>/settings/credentials){:target="_blank”}. Create a new credential and copy the **API key**.
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5. In Segment, paste the **API Key** in the Taguchi destination settings.
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6. Next, go to the [Taguchi integration dashboard](https://login.taguchi.com.au/<organization>/settings/integration){:target="_blank”} and create a new integration.
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7. Configure the integration:
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- Give it an appropriate Integration name.
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- Select API: **V5 endpoint (authenticated)** type.
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- Select the credential in Step 4 from the credential dropdown.
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- Select the **External ID (ref)** option in the Identify Profiles dropdown.
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- Enable the required checkboxes.
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8. Save and activate the integration.
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9. Copy the **Production Endpoint URL** from Taguchi. Return to Segment and paste the **Production Endpoint URL** in the Taguchi destination settings.
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10. Enter the **Organization ID** (found in the Taguchi dashboard).
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{% include components/actions-fields.html settings="true" %}
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## Identify (Sync User Profile)
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Use [Identify](docs/connections/spec/identify) calls to sync user profile data to Taguchi. When configuring mappings in the destination setup:
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1. Select **Sync User Profile**.
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2. Define the **Event type** as **Identify**.
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Segment maps user traits to corresponding Taguchi fields, sending them to Taguchi as a subscriber profile.
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## Track (Sync Event)
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Use [Track](docs/connections/spec/track/) calls to sync event data to Taguchi. When configuring mappings in the destination setup:
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1. Select **Sync Event**.
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2. Define the **Event type** as **Track**.
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Segment maps user actions to corresponding Taguchi fields, sending them to Taguchi as subscriber events.

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