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| 1 | +--- |
| 2 | +title: Taguchi (Actions) Destination |
| 3 | +id: 68b6ddcd033b3f6d006d8e1f |
| 4 | +beta: true |
| 5 | +--- |
| 6 | + |
| 7 | +{% include content/plan-grid.md name="actions" %} |
| 8 | + |
| 9 | +[Taguchi](https://taguchi.com.au){:target="_blank”} is a distributed customer engagement platform designed to help you communicate with customers. Taguchi provides tools for digital marketing, customer engagement, loyalty, marketing automation, targeting campaigns, and localized digital marketing. |
| 10 | + |
| 11 | +This destination is maintained by Taguchi. For any issues with the destination, [contact the Taguchi support team ](mailto:[email protected]){ :target=" _blank”}. |
| 12 | + |
| 13 | +## Getting started |
| 14 | + |
| 15 | +1. In your Segment workspace, go to the [Destination catalog page](https://app.segment.com/goto-my-workspace/destinations/catalog) and search for "Taguchi". |
| 16 | +2. Select the Taguchi (Actions) destination and click **Add Destination**. |
| 17 | +3. Select an existing source to connect to Taguchi (Actions). |
| 18 | +4. Go to the [Taguchi credential dashboard](https://login.taguchi.com.au/<organization>/settings/credentials){:target="_blank”}. Create a new credential and copy the **API key**. |
| 19 | +5. In Segment, paste the **API Key** in the Taguchi destination settings. |
| 20 | +6. Next, go to the [Taguchi integration dashboard](https://login.taguchi.com.au/<organization>/settings/integration){:target="_blank”} and create a new integration. |
| 21 | +7. Configure the integration: |
| 22 | +- Give it an appropriate Integration name. |
| 23 | +- Select API: **V5 endpoint (authenticated)** type. |
| 24 | +- Select the credential in Step 4 from the credential dropdown. |
| 25 | +- Select the **External ID (ref)** option in the Identify Profiles dropdown. |
| 26 | +- Enable the required checkboxes. |
| 27 | +8. Save and activate the integration. |
| 28 | +9. Copy the **Production Endpoint URL** from Taguchi. Return to Segment and paste the **Production Endpoint URL** in the Taguchi destination settings. |
| 29 | +10. Enter the **Organization ID** (found in the Taguchi dashboard). |
| 30 | + |
| 31 | +{% include components/actions-fields.html settings="true" %} |
| 32 | + |
| 33 | +## Identify (Sync User Profile) |
| 34 | + |
| 35 | +Use [Identify](docs/connections/spec/identify) calls to sync user profile data to Taguchi. When configuring mappings in the destination setup: |
| 36 | + |
| 37 | +1. Select **Sync User Profile**. |
| 38 | +2. Define the **Event type** as **Identify**. |
| 39 | + |
| 40 | +Segment maps user traits to corresponding Taguchi fields, sending them to Taguchi as a subscriber profile. |
| 41 | + |
| 42 | +## Track (Sync Event) |
| 43 | + |
| 44 | +Use [Track](docs/connections/spec/track/) calls to sync event data to Taguchi. When configuring mappings in the destination setup: |
| 45 | + |
| 46 | +1. Select **Sync Event**. |
| 47 | +2. Define the **Event type** as **Track**. |
| 48 | + |
| 49 | +Segment maps user actions to corresponding Taguchi fields, sending them to Taguchi as subscriber events. |
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