Connection lost, offline loop

[paulefde]

Hello,

Rowy is losing the connection to firebase, it seems to be in a loop. What can cause this issue?

Offline.loop.Table.cura-energie-c797e.Rowy.mp4

[BeeBombshell]

Hi @paulefde, thanks for sharing - we have been trying to debug this and replicate the issue but has been tricky to replicate. Any chance you can share a bit more information that can help us further to get to the bottom of this?

• Do you have multiple tabs open with Rowy?
• Does the issue continue to happen if you clear your cache and login to Rowy again?
• If so are you able to use https://www.jam.dev Chrome extension to do a quick recording, as that will help us debug this issue better.

Thanks for your patience.

[paulefde]

I tested it with a new session on chrome. I normally work in Edge so I never logged in to rowy before. The problem is still there.

This is the link where you can see how annoying it is especially when I want to import data.

https://jam.dev/c/41cf509b-8a92-4cf6-9ebe-daa08d24767d

You can contact me @ [email protected] and you are welcome to look into my account. I really need this bug to get fixed as i am building out my database. When i'm done I need more projects so I will be paying for the higher plan.

Regards,

Paul

[paulefde]

I deleted my account, made a new account, with a new firebase project, followed the steps, checked on mobile, firefox, chrome, edge, incognito mode and I still get a connection lost error in a loop.

[BeeBombshell]

Hey @paulefde, we appreciate you bringing this issue to our attention. After a thorough investigation, we have identified the cause to be a third-party package that is no longer receiving active maintenance. Our dedicated team is already hard at work, actively exploring solutions to address this issue and find a suitable workaround. Thank you for your patience and understanding!

[paulefde]

Thank you! Hope the issue will resolve soon.

[BeeBombshell]

Hi @paulefde, QUICK UPDATE! This issue has now been fixed via the PR: #1285.