[BOUNTY] [level:intermediate] Fix Ticket Timeline Date Parsing Discrepancies on Older Safari Web Browsers

[ritesh-1918]

🎯 Problem Statement

Currently, Safari browsers fail to parse certain standardized ISO-8601 timestamps returned from Supabase, leading to invalid date text or blanks on the Ticket Timeline. We need to normalize date formats before parsing them client-side.

---

🛠️ Required Technical Implementation Steps:

1. Safari Parser Normalization: Refactor date helpers in dateUtils.js to ensure they handle standard date formatting compatible across Safari, Firefox, and Chrome.
2. Robust Fallbacks: Ensure empty or corrupt dates default gracefully to the current local timestamp rather than throwing page exceptions.
3. Unit Tests: Add tests verifying dateUtils functions return expected formats under different timezone configurations.

---

🌟 Developer Action Network (Take 10 Seconds!)

If you want to contribute to this bounty, please complete these quick onboarding steps:

1. ⭐ Star this repository: https://github.com/ritesh-1918/HELPDESK.AI
2. 👤 Follow the Project Admin: https://github.com/ritesh-1918
3. 💼 Connect on LinkedIn: https://www.linkedin.com/in/ritesh1908/

Note: All PR branches must target the gssoc branch, NOT main.

[advikdivekar]

@ritesh-1918 please assign me this under GSSoC 2026

[advikdivekar]

@ritesh-1918 requested and followed you on all socials

[aayushprsingh]

Hi, I am a GSSoC 2026 contributor and would like to work on this. I'm quite comfortable with JavaScript. Please assign it to me if it's available!

[espcris05-commits]

🚀 Bounty Claim — PR #677

Claimed by: @espcris05-commits
Timestamp: 2026-05-30T03:51:27Z
PR: #677

What was done:

• Fixed Safari ISO-8601 date parsing in dateUtils.js
• Added normalizeDateString() helper
• Cross-browser compatible (Chrome, Firefox, Safari, Edge)

Payment: USDC Stellar GCR377MUJ75YKFLNZKT6XPWNDUIEDZDUHUWY5E2LHOBBSSJDU7MJRZXF

[srinidhi-2006-bit]

/assign