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Testing: Chatbot Usability Test Research Insights #1383

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kaylachumley opened this issue Feb 26, 2025 · 0 comments
Open
1 of 11 tasks

Testing: Chatbot Usability Test Research Insights #1383

kaylachumley opened this issue Feb 26, 2025 · 0 comments
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@lboehling @kaylachumley
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Extension PF Team User research
Milestone
2025.Q1

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@kaylachumley
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kaylachumley commented Feb 26, 2025 •
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Post conducting chatbot usability testing sessions, we need to analyze the data to create a summary of results and key findings.

Resources

Analysis in miro board:

  • Interview analysis: map all information in a miro board resulting from user interviews and to kick-off the insights-making process.
  • Insights extraction: within same miro board, simplify finding insights within the information gathered during the user interviews.
  • Conclusions: finalize conclusions within miro and communicate insights to your stakeholders in an effective way.

Next Steps:

  • Formulate a research summary
  • Summarize and format the key findings/data into a slide deck
  • Schedule various presenting opportunities

Potential Sharing Opportunities:

  • UXD Lightspeed group
  • PF Chatbot working group
  • UXD Dialogues
  • UXD Team Meeting
  • Async on Slack
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@lboehling lboehling

@kaylachumley kaylachumley

Labels
Extension PF Team User research
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PatternFly Issues
Status: In Progress
PatternFly Extensions
Status: No status
Milestone
2025.Q1
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@lboehling @kaylachumley