diff --git a/content/administration/odoo_online.rst b/content/administration/odoo_online.rst
index 6ed7e5728f..43d2330014 100644
--- a/content/administration/odoo_online.rst
+++ b/content/administration/odoo_online.rst
@@ -82,6 +82,10 @@ Download a ZIP file containing a backup of the database.
    Databases are backed up daily as per the `Odoo Cloud Hosting SLA
    <https://www.odoo.com/cloud-sla>`_.
 
+.. important::
+   - If the Download option is disabled, your database is too large to be downloaded via this method. 
+   Instead, contact Odoo Support so they can provide it another way.
+
 .. _odoo_online/domains:
 
 Domain names