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How to report geocoder issues

Josse Van Delm edited this page Jul 15, 2019 · 2 revisions

You have an issue with the BeSt@Geocoder? Cool!

Before you create a ticket:

  • please have a look at the current issues and make sure no one has encountered the same problem before.
  • If the issue you are having has already been reported, but not solved, please join the discussion and mention in the comments that you are experiencing the same, or a related issue.

If you are the first person with a certain issue, please make sure you meet these requirements:

  • If you have a general question, please try to explain what you are trying to achieve and what isn't working.
  • If you have an issue with a certain query for your application, please provide the exact query in your application.
  • If you are not posting the issue at the same time your problem occurs, please also mention the date and time you submitted the query to the server.
  • If you think the server is down, and that this is not a planned outage, please contact me (@Josse Van Delm) directly on slack. Please do not create github issues for these kind of problems.

For every geocoder-related-issue, please:

  • assign @JosseVanDelm
  • use the label geocoder
  • mention your oSoc19 group name

Thank you!

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