Getting empty graphs

[akhalapyan]

Hello,
I tried to get tx/rx power levels from my Cisco Catalyst 4506 (Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500es8-UNIVERSALK9-M), Version 03.11.04.E RELEASE SOFTWARE (fc2) but getting empty graphs. I use Cacti 1.2.16, PHP 7.4.14, Cisco SFP template 0.3.0. Also I getting very strange DATA QUERY output from NEW GRAPH CREATION page (even SFP index numbers are missing, some lines doesn't have SFP index number, some lines have no interface name):

SFP Index Operational status Interface name Interface Description

1065 TX Online / RX Online TenGigabitEthernet1/1 BGP1_1 vlan 9
1067 TenGigabitEthernet1/3 uplink to Outside Te1/3
TX Online / RX Online
1069 TenGigabitEthernet1/5
1071 TX Online / RX Online TenGigabitEthernet1/7 Uplink To--ASR1006 Te0/0/0
1073 TenGigabitEthernet1/1 BGP1_1 vlan 9
TX Online / RX Online
1075 TenGigabitEthernet1/3 uplink to Outside Te1/3
1077 TX Online / RX Online TenGigabitEthernet1/5
1079 TenGigabitEthernet1/7 Uplink To--ASR1006 Te0/0/0
TX Online / RX Online
3097 TenGigabitEthernet3/1 ## Blade 10.50.2.51 ##
3099 TX Online / RX Online TenGigabitEthernet3/3 ## Blade 10.50.2.51 ##
3101 TenGigabitEthernet3/5 PO1 TenGigabitEthernet1/2
TX Online / RX Online
3103 TenGigabitEthernet3/7 VSR1 1/1/2 --
3105 TX Online / RX Online TenGigabitEthernet3/9 VSR2 1/1/2 --
3107 TenGigabitEthernet3/11 (Vcell)Internet+Data
TX Online / RX Online
3109 TenGigabitEthernet3/1 ## Blade 10.50.2.51 ##
3111 TX Online / RX Online TenGigabitEthernet3/3 ## Blade 10.50.2.51 ##
3113 TenGigabitEthernet3/5 PO1 TenGigabitEthernet1/2
TX Online / RX Online
3115 TenGigabitEthernet3/7 VSR1 1/1/2 --
3117 TX Online / RX Online TenGigabitEthernet3/9 VSR2 1/1/2 --
3119 TenGigabitEthernet3/11 Vivacell(Internet+Data)

Please, help me solve this issue and get normal graphs!

[netniV]

I suggest upgrading to 1.2.24 (or at least 1.2.23 but don't import packages during the upgrade). There have been some changes in the core that could be affecting you.

[akhalapyan]

I upgraded to the version 1.2.23. The same issue still persist. What to do next ?

[bytestore]

i add to the script ss_cisco_catalyst_sfp.php this line
#!/usr/bin/env php

[netniV]

Unfortunately, I have been tied up with other urgent things. I may be able to take a look at the weekend, hopefully.

[pyron83]

i add to the script ss_cisco_catalyst_sfp.php this line #!/usr/bin/env php

i confirm this fix the issue also in my case: #10

[akhalapyan]

Unfortunately, I have been tied up with other urgent things. I may be able to take a look at the weekend, hopefully.

Dear netniV, do you have any progress on this issue?