request for on site help troubleshooting a down ethernet links (wrk-88)

[aabaris]

We lost connectivity to wrk-88 server.

We would like to rule out low level issues by

• examining and reporting status of the port link lights
• re-seating both twinax cables connecting this server to the switch (they are LACP aggregated)

Server: wrk-88 (Dell R740xd)
Serial Number: 4VZ81S2
Location: R2-PC-C6 - U33

Please verify the server serial number in addition to it's rack location. I believe the rack is accessible via MOC keyset.

Thank you.

Augustine

[dclyon]

Hi Augustine,

Upon inspection, the twinax device ports were dark and switch-side ports were blinking amber.

After re-seating switch-side, both the device and switch ports are signaling green and appear to have link.

Also, I can confirm that the R740xd located in R2-PC-C06 U33 is indeed machine 4VZ81S2.

I was able to access this cabinet with the NERC keyset.

Please let me know if you have any questions or if I can help further. I will send an email with this response as well.

Cheers,

Chase