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Error 500 from /api/playout: Unable to cue Offline playout file. #5

Description

@LightRO

Hello everyone,
the tutorial works really well and nebula was installed quite quickly. However, I am currently failing with the casparcg instructions. I have done everything as described in the tutorial, but it does not work. This means that when I double-click a video in Firefly under Rundown, the error occurs:

Error 500 from http://192.168.178.56/api/playout Unable to cue Offline playout file.

Nebula Log:

09d8d1bd7066_nebula-tutorial_backend_1 | DEBUG    urllib3.connecti Starting new HTTP connection (1): worker:42101
3cd7b23594c2_nebula-tutorial_worker_1 | ERROR    play1
3cd7b23594c2_nebula-tutorial_worker_1 |
3cd7b23594c2_nebula-tutorial_worker_1 | Traceback (most recent call last):
3cd7b23594c2_nebula-tutorial_worker_1 |       File "/opt/nebula/services/play/request_handler.py", line 57, in do_POST
3cd7b23594c2_nebula-tutorial_worker_1 |         result = self.server.methods[method](**postvars)
3cd7b23594c2_nebula-tutorial_worker_1 |                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
3cd7b23594c2_nebula-tutorial_worker_1 |       File "/opt/nebula/services/play/play.py", line 168, in cue
3cd7b23594c2_nebula-tutorial_worker_1 |         raise AssertionError(f"Unable to cue {state} playout file")
3cd7b23594c2_nebula-tutorial_worker_1 |     AssertionError: Unable to cue OFFLINE playout file
3cd7b23594c2_nebula-tutorial_worker_1 |
09d8d1bd7066_nebula-tutorial_backend_1 | DEBUG    urllib3.connecti http://worker:42101 "POST /cue HTTP/1.1" 500 None
09d8d1bd7066_nebula-tutorial_backend_1 | ERROR    nebula           EXCEPTION: 500 Unable to cue OFFLINE playout file

services.py

from nebula.settings.models import ServiceSettings

watch = """
<service>
    <folder id_storage="1" id_folder="1" path="media.dir/movies"></folder>
    <folder id_storage="1" id_folder="3" path="media.dir/stories"></folder>
    <folder id_storage="1" id_folder="4" path="media.dir/songs"></folder>
    <folder id_storage="1" id_folder="5" path="media.dir/fill"></folder>
    <folder id_storage="1" id_folder="6" path="media.dir/trailers"></folder>
    <folder id_storage="1" id_folder="7" path="media.dir/jingles"></folder>
    <folder id_storage="1" id_folder="8" path="media.dir/graphics"></folder>
</service>
"""

PLAY1 = "<settings><id_channel>1</id_channel></settings>"
PLAY2 = "<settings><id_channel>2</id_channel></settings>"

SERVICES = [
    ServiceSettings(id=1, type="broker", name="broker", host="worker"),
    ServiceSettings(id=2, type="watch", name="watch", host="worker", settings=watch),
    ServiceSettings(id=3, type="meta", name="meta", host="worker", loop_delay=2),
    ServiceSettings(id=4, type="conv", name="conv", host="worker"),
    ServiceSettings(id=11, type="play", name="play1", host="worker", settings=PLAY1),
    ServiceSettings(id=12, type="play", name="play2", host="worker", settings=PLAY2),
    ServiceSettings(id=14, type="psm", name="psm", host="worker"),

]

channel.py:

from nebula.settings.models import PlayoutChannelSettings, AcceptModel

scheduler_accepts = AcceptModel(folders=[1, 2])
rundown_accepts = AcceptModel(folders=[1, 3, 4, 5, 6, 7, 8, 9, 10])

channel1 = PlayoutChannelSettings(
    id=1,
    name="Channel 1",
    fps=25.0,
    plugins=[],
    solvers=[],
    day_start=(7, 0),
    scheduler_accepts=scheduler_accepts,
    rundown_accepts=rundown_accepts,
    rundown_columns=[],
    send_action=2,
    engine="casparcg",
    allow_remote=False,
    controller_host="worker",
    controller_port=42101,
    playout_storage=3,
    playout_dir="media",
    playout_container="mxf",
    config={
        "caspar_host": "192.168.178.59",
        "caspar_port": 5250,
        "caspar_osc_port": 6251,
        "caspar_channel": 1,
        "caspar_feed_layer": 10,
     },
)

# Configure second channel similarly


channel2 = PlayoutChannelSettings(
    id=2,
    name="Channel 2",
    fps=25.0,
    plugins=[],
    solvers=[],
    day_start=(7, 0),
    scheduler_accepts=scheduler_accepts,
    rundown_accepts=rundown_accepts,
    rundown_columns=[],
    send_action=2,
    engine="casparcg",
    allow_remote=False,
    controller_host="worker",
    controller_port=42102,
    playout_storage=3,
    playout_dir="media",
    playout_container="mxf",
    config={
        "caspar_host": "192.168.178.59",
        "caspar_port": 5250,
        "caspar_osc_port": 6252,
        "caspar_channel": 2,
        "caspar_feed_layer": 10,
    },
)


CHANNELS = [channel1, channel2]

in the actions folder I have created a new xml called playout.xml with the following content

<?xml version="1.0" encoding="UTF-8"?>
<settings>
    <allow_if>True</allow_if>
    <task mode="ffmpeg">
        <param name="filter:a">"loudnorm=I=-23"</param>
        <param name="ar">48000</param>
        <param name="c:v">"copy"</param>
        <param name="c:a">"pcm_s16le"</param>
        <output storage="asset.get_playout_storage(1)" direct="1"><![CDATA[asset.get_playout_path(1)]]></output>
    </task>
</settings>

I have now installed casparcg on my Windows computer (same network) and the configuration looks like this:

<?xml version="1.0" encoding="utf-8"?>

<configuration>
    <paths>
        <media-path>media/</media-path>
        <log-path disable="false">log/</log-path>
        <data-path>data/</data-path>
        <template-path>template/</template-path>
    </paths>
    <lock-clear-phrase>secret</lock-clear-phrase>
    <channels>
        <channel>
            <video-mode>720p5000</video-mode>
            <consumers>
                <screen />
                <system-audio />
            </consumers>
        </channel>
    </channels>
    <controllers>
        <tcp>
            <port>5250</port>
            <protocol>AMCP</protocol>
        </tcp>
    </controllers>
    <amcp>
        <media-server>
            <host>localhost</host>
            <port>8000</port>
        </media-server>
    </amcp>
</configuration>
<osc>
  <predefined-clients>
    <predefined-client>
      <address>192.168.178.56</address>
      <port>6251</port>
    </predefined-client>
    <predefined-client>
      <address>192.168.178.56</address>
      <port>6252</port>
    </predefined-client>
  </predefined-clients>
</osc>

The output of Casparcg is as follows:

Type "q" to close application.
Logging [info] or higher severity to log/

[2024-05-09 20:35:17.394] [info]    ############################################################################
[2024-05-09 20:35:17.394] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2024-05-09 20:35:17.394] [info]    under the GNU General Public License GPLv3 or higher.
[2024-05-09 20:35:17.394] [info]    Please see LICENSE.TXT for details.
[2024-05-09 20:35:17.394] [info]    http://www.casparcg.com/
[2024-05-09 20:35:17.394] [info]    ############################################################################
[2024-05-09 20:35:17.394] [info]    Starting CasparCG Video and Graphics Playout Server 2.4.0 1e25c7a Stable
[2024-05-09 20:35:17.396] [info]    "D:/casparcg-server-v2.4.0-stable-windows\casparcg.config":
[2024-05-09 20:35:17.396] [info]    -----------------------------------------
[2024-05-09 20:35:17.396] [info]    <?xml version="1.0" encoding="utf-8"?>
[2024-05-09 20:35:17.396] [info]    <configuration>
[2024-05-09 20:35:17.396] [info]       <paths>
[2024-05-09 20:35:17.396] [info]          <media-path>media/</media-path>
[2024-05-09 20:35:17.396] [info]          <log-path disable="false">log/</log-path>
[2024-05-09 20:35:17.396] [info]          <data-path>data/</data-path>
[2024-05-09 20:35:17.396] [info]          <template-path>template/</template-path>
[2024-05-09 20:35:17.396] [info]       </paths>
[2024-05-09 20:35:17.396] [info]       <lock-clear-phrase>secret</lock-clear-phrase>
[2024-05-09 20:35:17.396] [info]       <channels>
[2024-05-09 20:35:17.396] [info]          <channel>
[2024-05-09 20:35:17.396] [info]             <video-mode>720p5000</video-mode>
[2024-05-09 20:35:17.396] [info]             <consumers>
[2024-05-09 20:35:17.396] [info]                <screen/>
[2024-05-09 20:35:17.396] [info]                <system-audio/>
[2024-05-09 20:35:17.396] [info]             </consumers>
[2024-05-09 20:35:17.396] [info]          </channel>
[2024-05-09 20:35:17.396] [info]       </channels>
[2024-05-09 20:35:17.396] [info]       <controllers>
[2024-05-09 20:35:17.396] [info]          <tcp>
[2024-05-09 20:35:17.396] [info]             <port>5250</port>
[2024-05-09 20:35:17.396] [info]             <protocol>AMCP</protocol>
[2024-05-09 20:35:17.396] [info]          </tcp>
[2024-05-09 20:35:17.396] [info]       </controllers>
[2024-05-09 20:35:17.396] [info]       <amcp>
[2024-05-09 20:35:17.396] [info]          <media-server>
[2024-05-09 20:35:17.396] [info]             <host>localhost</host>
[2024-05-09 20:35:17.396] [info]             <port>8000</port>
[2024-05-09 20:35:17.396] [info]          </media-server>
[2024-05-09 20:35:17.396] [info]       </amcp>
[2024-05-09 20:35:17.396] [info]    </configuration>
[2024-05-09 20:35:17.396] [info]    <osc>
[2024-05-09 20:35:17.396] [info]       <predefined-clients>
[2024-05-09 20:35:17.396] [info]          <predefined-client>
[2024-05-09 20:35:17.396] [info]             <address>192.168.178.56</address>
[2024-05-09 20:35:17.396] [info]             <port>6251</port>
[2024-05-09 20:35:17.396] [info]          </predefined-client>
[2024-05-09 20:35:17.396] [info]          <predefined-client>
[2024-05-09 20:35:17.396] [info]             <address>192.168.178.56</address>
[2024-05-09 20:35:17.396] [info]             <port>6252</port>
[2024-05-09 20:35:17.396] [info]          </predefined-client>
[2024-05-09 20:35:17.396] [info]       </predefined-clients>
[2024-05-09 20:35:17.396] [info]    </osc>
[2024-05-09 20:35:17.396] [info]    -----------------------------------------
[2024-05-09 20:35:17.396] [info]    Initialized video modes.
[2024-05-09 20:35:17.938] [info]    Initializing OpenGL Device.
[2024-05-09 20:35:17.943] [info]    Initialized OpenGL 4.5.0 NVIDIA 552.22 NVIDIA Corporation
[2024-05-09 20:35:17.991] [info]    Initialized OpenGL Accelerated GPU Image Mixer for channel 1
[2024-05-09 20:35:17.991] [info]    video_channel[1|720p5000] Successfully Initialized.
[2024-05-09 20:35:17.991] [info]    Initialized channels.
[2024-05-09 20:35:17.991] [info]    Initialized command repository.
[2024-05-09 20:35:17.991] [info]    Initialized image module.
[2024-05-09 20:35:17.991] [info]    Initialized ffmpeg module.
[2024-05-09 20:35:17.991] [info]    Initialized oal module.
[2024-05-09 20:35:17.991] [info]    Initialized decklink module.
[2024-05-09 20:35:17.991] [info]    Initialized screen module.
[2024-05-09 20:35:17.991] [info]    Initialized newtek module.
[2024-05-09 20:35:17.991] [info]    Initialized artnet module.
[0509/203518.028:WARNING:policy_logger.cc(148)] :components\enterprise\browser\controller\chrome_browser_cloud_management_controller.cc(88) Could not create policy manager as CBCM is not enabled.
[2024-05-09 2[0509/203518.071:INFO:component_installer.cc(297)] Failed to verify installation for Widevine Content Decryption Module (C:\Users\rosch\AppData\Local\CEF\User Data\WidevineCdm\4.10.2557.0).: Das System kann den angegebenen Pfad nicht finden. (0x3)
0:35:18.071] [info]    Initialized html module.
[2024-05-09 20:35:18.071] [info]    Flash support is disabled
[2024-05-09 20:35:18.071] [info]    Initialized flash module.
[2024-05-09 20:35:18.084] [info]    Initialized bluefish module.
[2024-05-09 20:35:18.084] [info]    Initialized modules.
[2024-05-09 20:35:18.084] [info]    Screen consumer [1|720p5000] Initialized.
[2024-05-09 20:35:18.107] [info]    oal[1|720p5000] Initialized.
[2024-05-09 20:35:18.107] [info]    Initialized startup producers.
[2024-05-09 20:35:18.107] [info]    Initialized controllers.
[2024-05-09 20:35:18.107] [info]    Initialized osc.
[2024-05-09 20:50:51.908] [info]    async_event_server[:5250] Accepted connection from 192.168.178.56 (1 connections).
[2024-05-09 20:50:52.205] [info]    async_event_server[:5250] Accepted connection from 192.168.178.56 (2 connections).
[2024-05-09 20:55:22.295] [info]    async_event_server[:5250] Client 192.168.178.56 disconnected (1 connections).
[2024-05-09 20:55:22.304] [info]    async_event_server[:5250] Client 192.168.178.56 disconnected (0 connections).
[2024-05-09 20:55:33.448] [info]    async_event_server[:5250] Accepted connection from 192.168.178.56 (1 connections).
[2024-05-09 20:55:33.513] [info]    async_event_server[:5250] Accepted connection from 192.168.178.56 (2 connections).

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