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yes-twilio-faq

The purpose of this repo is to provide context as to Your Employment Solutions' use-case of Twilio chatbot opt-in.

We plan on including a SMS opt-in for our chatbot flow on our website application form located by clicking Job Seekers -> Apply Online.

Additionally, once the user submits an application, we initially send them a text message asking permission to text them. The text looks like:

Hi there! My name is Eddie, I am a scheduler for Your Employment Solutions (Y.E.S). I just noticed your application come through on our website. Thank you for applying for one of our jobs! I will help you get an interview date and time scheduled! Reply with "YES" to let me know you are ready to get get started. Reply "STOP" to opt-out at any time.

The applicant's opt-in status is then stored in our ATS (applicant tracking software).