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Check your network error #721

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isaackielma opened this issue Oct 9, 2022 · 3 comments
Open

Check your network error #721

isaackielma opened this issue Oct 9, 2022 · 3 comments
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@etherunit @IrynaTsymbaliukGeniusee

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@isaackielma
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πŸ†” 0x9738f41d2fcc096b9accd339fdc4f613a7a29e53
ο»ΏπŸ“… 2022-10-06 03:05:13.432522872 +0000 UTC m=+11552261.899397418

Description
Platform: Android
Message: Cannot connect to the nodes on wifi its says check your network or change the node. But on my friends wifi its connects without any problem...

Screenshot 2022-10-09 at 16 49 46

Screenshot 2022-10-09 at 16 50 08

Logs
https://mystnodes.com/support/logs/2022-10-06-c96101c2-e5f8-4ab2-865e-26106e21dd88-mysterium-node.zip3536978413
@isaackielma
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isaackielma commented Oct 9, 2022 •
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Message to our mobile devs: If you do not have access to the logs. Please contact me on slack and I will kindly provide logs πŸ˜‰

@etherunit
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@isaackielma This might be related to an incompatible NAT. Please suggest to test it with hosting/data center nodes and check if this problem persists.

@isaackielma
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User has attempted connection with other hosting/data center nodes and confirmed not able to connect

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@IrynaTsymbaliukGeniusee IrynaTsymbaliukGeniusee

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@etherunit @IrynaTsymbaliukGeniusee @isaackielma