From dc47d72f3b8c065e3be22e5ed9e582dce3d6d433 Mon Sep 17 00:00:00 2001 From: julianneb-mixpanel <100325677+julianneb-mixpanel@users.noreply.github.com> Date: Thu, 12 Dec 2024 11:15:06 -0500 Subject: [PATCH 1/2] Update session-replay-web.md Add FAQ about not seeing 'View Replays' button --- pages/docs/session-replay/session-replay-web.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/pages/docs/session-replay/session-replay-web.md b/pages/docs/session-replay/session-replay-web.md index f142e4003c..57f6686b1c 100644 --- a/pages/docs/session-replay/session-replay-web.md +++ b/pages/docs/session-replay/session-replay-web.md @@ -35,7 +35,7 @@ Session Replay can be accessed in three places: ### From User Profile page -In any user’s profile page, Click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player. +In any user’s profile page, click the ‘View Replays’ button to watch replays from that user. From here, you will be taken to our Replay Player. ![replayProfileEntry](/replayProfileEntryPoint.png) @@ -137,6 +137,10 @@ For extensions like uBlock, you can navigate to "My Filters" in the extension se @@||mxpnl.com^$domain=mxpnl.com ``` +### Why don't I see the ‘View Replays’ button? + +You won't see the 'View Replays' button if your Organization is on an older plan. You will need to update to the [latest plan](https://docs.mixpanel.com/docs/session-replay/session-replay-web#availability) to view session replays. + ### Why can't I view Replays from my Insights or Funnels chart? Mixpanel looks for the `$mp_replay_id` property on your events in order to determine which replay it belongs to. If you have instrumented both Replays and Events using the Mixpanel JavaScript SDK, the `$mp_replay_id` will automatically be added to events sent by the SDK. From cb985b4ff6a9e8e9aad2945573e459304f94179d Mon Sep 17 00:00:00 2001 From: myronkaifung <97630035+myronkaifung@users.noreply.github.com> Date: Tue, 17 Dec 2024 15:00:47 -0800 Subject: [PATCH 2/2] Update session-replay-web.md --- pages/docs/session-replay/session-replay-web.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/pages/docs/session-replay/session-replay-web.md b/pages/docs/session-replay/session-replay-web.md index 57f6686b1c..42b871d2d9 100644 --- a/pages/docs/session-replay/session-replay-web.md +++ b/pages/docs/session-replay/session-replay-web.md @@ -139,7 +139,7 @@ For extensions like uBlock, you can navigate to "My Filters" in the extension se ### Why don't I see the ‘View Replays’ button? -You won't see the 'View Replays' button if your Organization is on an older plan. You will need to update to the [latest plan](https://docs.mixpanel.com/docs/session-replay/session-replay-web#availability) to view session replays. +You won't see the 'View Replays' button if your Organization is on an older plan. You will need to update to the [latest plan](/docs/session-replay/session-replay-web#availability) to view session replays. ### Why can't I view Replays from my Insights or Funnels chart?